LOCATION:                          Career & Technical Education – Adult Education Program @ 900 Watervliet-Shaker Road

BASIC FUNCTION:

Under the direction of an appropriate area administrator, an incumbent in this class leads functions associated with workforce and career development, adult education and select instructional programs and support services at Capital Region BOCES that meet the educational and training needs of adult learners and help them transition successfully to post-secondary education and the workforce. This position involves managing, monitoring, coordinating and evaluating services provided in the Adult Education Program and working with community members and staff to ensure an effective and efficient service delivery system.   Provides overall supervision and evaluation of Adult Education staff, both instructional and non-instructional.  Does related work as required.

RESPONSIBILITIES:

1. Supervises and evaluates the duties and responsibilities of all Adult Education staff, both instructional and non-instructional and manages and evaluates the adult education services provided.
2. Oversees teacher evaluation and site visits to review program effectiveness.
3. Develops, coordinates, promotes, implements and assesses programing for non-traditional adult students, including courses, workshops, support services and bridge programs that offer basic skills instruction, college preparation, technical training and career development.
4. Helps provide vision and leadership for the development and operation of a robust Adult Education, English as a Second Language and Workforce Development Program at Capital Region BOCES.
5. Prepares, creates, manages and reports budgets and expenditures for all programs including Adult Basic Education, High School Equivalency and ESL; submits and maintains accurate record keeping of NYSED financial forms and audit trails.
6. Prepares, creates and processes special project agreements, contracts, grants and program plans with faculty, partners and vendors per Capital Region BOCES guidelines and rules.
7. Provides logistical support for Capital Region BOCES adult education and workforce development programs, courses and events, such as scheduling, securing facilities, purchasing materials/supplies and equipment, maintaining and updating the webpage, maintaining records, etc.
8. Maintains positive relationships with various sites that host space for programs, including facility agreements, memorandums of understanding and liability forms; secures educational sites through Albany to provide educational services.
9. Tracks, collects, monitors and evaluates program and student data, including student enrollment, progress and completion, through database programs; creates reports as required.
10. Implements open-enrollment process for adult learners including educational services, career development and wrap-around services and monitors registration for programming.
11. Helps adult students successfully transition to Capital Region BOCES from high schools, community colleges, business or other community programs by developing bridge programming that provides supplemental basic skills and soft skills instruction, college and career advising and other support services.
12. Coordinates and leads Capital Region BOCES Adult Education Workgroup meetings and facilitates the group’s planning, implementation, assessment and reporting activities.
13. Helps plan and coordinate professional development opportunities for faculty, staff and administrators.
14. Ensures that adequate student support services are available for and accessed by adult students.
15. Develops policies, procedures and infrastructure for adult education and workforce development offerings that align with existing Capital Region BOCES policies and procedures and grant requirements.
16. Acts as a liaison and collaborates with external partners, including adult schools, county agencies, community agencies, non-profit organizations, employers, industry associations and others.
17. Markets and recruits students for adult education programming.
18. Conducts and provides guidance in adult learner assessment, using tools like ASISTS.
19. Researches and analyzes regional adult education needs, industry needs, labor market information and economic and workforce development trends.
20. Develops knowledge of best practices and successful program models in adult education, workforce development and career technical education pedagogy, as well as curriculum and program development methods.
21. Represents Capital Region BOCES adult education and workforce development initiatives at select committee/council/board meetings, conferences and other events (internal and external); assists in community needs assessment and gives presentations and procedure reports for various stakeholders.
22. Performs a variety of office work in support of assigned projects, research and programs; maintains programmatic and financial records; operates and maintains a variety of office equipment; drives a vehicle to conduct work.
23. Performs all other related tasks, as required.
24. Thorough knowledge of current adult education and workforce development trends, initiatives, resources, strategies, models and best practices.
25. Thorough knowledge of federal, state and local laws, rules and regulations applicable to Adult Education.
26. Thorough knowledge of policies and procedures related to curriculum/course/program development, course creation and scheduling, student intake/registration/data collection, assessment and database management.
27. Good knowledge of effective outreach, recruitment, public relations and marketing methods.
28. Good knowledge of the development, implementation and assessment of student learning outcomes.
29. Ability to collect and analyze data and prepare comprehensive and relevant reports, including narrative and statistical reports and maintain records.
30. Ability to develop and maintain budgets, monitor expenditures and utilize resources effectively and produce accurate fiscal reports.
31. Ability to utilize data and assessment outcomes to make improvements for programs and services.
32. Ability to provide leadership and work collaboratively and productively with all stakeholders, including faculty, students, administrators, support staff, and the community.
33. Ability to recruit, select, supervise and evaluate employees across multiple locations.
34. Ability to prepare and write grant applications and to monitor and administer programs.
35. Ability to communicate effectively both orally and in writing.
36. Physical condition commensurate with the demands of the position.

LOCATION:         Career & Technical Education – Adult Health Careers Program

BASIC FUNCTION:

The work is responsible for the daily administration of the financial aspects of student accounts within the BOCES Health Careers and Services program.  The work involves maintaining students’ accounts and transactions, including the reconciliation of their awarded aid through federal government financial grant and loan programs.  The work includes communicating with both students, parents and vendors regarding the financial aspects of their student accounts and records. The Bursar is also responsible for ensuring compliance with BOCES, federal and state laws and regulations. Work is performed independently and confidentially with students, parents and vendors and acts within the authority granted by the Director of Health Careers & Services at BOCES.  Does related work as required

RESPONSIBILITIES:

1. Is responsible for the administration, maintenance and reconciliation of student financial account records, in accordance with various BOCES, federal and state laws and regulations.
2. Communicates with students, parents, sponsors and vendors regarding the status of various accounts and financial transactions via phone, email and mail.
3. Processes the determined student aid awards and works with the Financial Aid Examiner (BOCES) to disburse aid to student accounts.
4. Posts figures to appropriate accounts, makes all necessary adjustments in balances and verifies and reconciles balances; renews status of accounts as adjustments are made and takes appropriate action as authorizing payment, issuing checks or preparing bills.
5. Prepares in final format accounting and financial statements, statistical tabulations and data, form letters, memoranda, vouchers, reports, requisitions or data from various equipment as the source material.
6. Prepares cash deposits.
7. Is responsible for purchasing process for the department.
8. Assists with required reporting for grants administration.
9. Assists with statistical reporting and data for budget administration.
10. Assists with statistical reporting and data for state and federal reporting.
11. Attends training sessions and workshops to stay abreast of changes in federal and state guidelines, regulations and application forms.
12. Is responsible for the operation of computer systems and applications pertaining to student account reports, input, output and updates on information.
13. Coordinates and provides data necessary for federal and state agencies and certified reports.
14. Keeps current on all federal and state financial aid laws, regulations, policies and procedures.
15. Performs related duties, as required.
16. Good knowledge of federal and state student financial aid programs and the rules, regulations and procedures involved in the maintenance of student accounts.
17. Good knowledge of the educational BOCES’ rules and regulations pertaining to matriculation, student academic standing and registration status.
18. Good knowledge of modern accounting principles.
19. Good knowledge of budget and purchasing procedures.
20. Working knowledge of student financial aid eligibility standards and requirements.
21. Ability to read, understand and interpret rules and regulations for purposes of advising and assisting students.
22. Ability to communicate clearly and concisely, both orally and in writing.
23. Ability to provide excellent customer service.
24. Ability to relate well with others.
25. Physical condition commensurate with the demands of the position.

LOCATION:                          Engagement & Development Services – 900 Watervliet-Shaker Road     

BASIC FUNCTION:

This is professional communications work with responsibility for developing and implementing a digital communications strategy for school district or BOCES programs in all digital platforms including web applications, intranets, document sharing and standards, social medial and other multi-media platforms.  Incumbents may design and produce educational, informational and promotional materials including publications, multimedia and video products to support the mission of the school district or BOCES. Incumbent works collaboratively with other communications staff to enhance the mission of publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

RESPONSIBILITIES:

1. Plans, develops and produces a wide range of digital content strategies and materials for both internal and external audiences, including but not limited to web content, multimedia graphics, audio and digital media, video design and social media strategy.
2. Establishes and maintains social media presence across various channels by creating, publishing and maintaining video, text and image content.
3. Works with appropriate school district and/or BOCES staff to ensure digital content is consistent with subsequent communications strategies and plans.
4. Works closely with school district and/or BOCES administrators and staff to assess digital content needs, opportunities and strategies.
5. Establishes and maintains project production schedules.
6. Evaluates emerging digital communication tools, such as new social media platforms, and makes recommendations on adding these tools to school district/BOCES digital content strategy.
7. Collects and confirms data from within and outside the school district and/or BOCES by conducting interviews, attending events, visiting facilities and reviewing subsequent communications materials.
8. Monitors and tracks feedback related to school district/BOCES programs and initiatives in digital environments and posts appropriate response.
9. Captures and analyzes social and digital media metrics and communicates any issues that require attention to school district and/or BOCES administrators.
10. Maintains familiarity with school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations.
11. Attends meetings and maintains records of information released.
12. Good knowledge of the principles and practices of digital content, including video production and storytelling.
13. Good knowledge of the operation and uses of a variety of sophisticated audio and visual media production equipment.
14. Good knowledge of the methods and techniques of design and development of video, audio and multi-image sound/slide programs.
15. Good knowledge of various digital media sources for dissemination of information.
16. Good knowledge of social media platforms and optimization.
17. Good knowledge of English usage, spelling, punctuation and grammar.
18. Ability to conceptualize and create concepts and scripts for digital media projects and coordinate project to completion.
19. Ability to read, interpret, analyze and summarize complex written documents.
20. Ability to establish and maintain effective working relationships with others.
21. Ability to express oneself effectively in both oral, written and digital form.
22. Physical condition commensurate with the demands of the position. 

LOCATION:          Educational Support Services – 900 Watervliet-Shaker Road    

BASIC FUNCTION:

The work involves responsibility for coordinating and supporting various educational programs available to school systems through Capital Region BOCES. These services include, but are not limited to, regional homeschool coordination, regional summer school, and professional development programs. This work differs from that of a Program Coordinator I (Educational Support Services) by virtue of the fact that incumbents are not required to possess knowledge pertaining specifically to arts & enrichment and STEM programs offered within a school setting.  Work is performed under the general supervision of the appropriate BOCES administrator, with leeway allowed for the exercise of independent judgment in carrying out details of the work. Performs related work as required.

RESPONSIBILITIES:

1. Facilitates all activities related to the various educational programs offered, including but not limited to homeschool programs, professional development programs, equity programs, special projects and summer school programs.
2. Receives and responds to correspondence as it relates to the various educational programs, such as letters of intent from homeschool families or correspondence with college partners.
3. Works collaboratively with program managers to develop various project plans, reports and tracking systems used to monitor timelines, deliverables, overall program compliance and effectiveness of educational programs offered.
4. Assists the division with the planning, promotion and coordination of events related to professional development offerings, special projects and educational programs.
5. Serves as division’s point of contact to vendors, districts, and/or families for logistical and technical inquiries regarding educational programs and systems.
6. Works directly with school district staff to execute a uniform registration process among participating districts for various educational programs, such as the regional summer school program, providing on-site support as required.
7. Works with program managers to develop methods to obtain and evaluate stakeholder feedback, creating actionable plans to improve educational program offerings.
8. Collaborates with program managers to identify and plan for seasonal staffing needs as they relate to the various educational programs offered.
9. Organizes and maintains files related to various educational programs including but not limited to student registration data, enrollment numbers, class offerings and student grades.
10. Performs related duties, as necessary.
11. Good knowledge of K-12 education and emerging educational trends.
12. Working knowledge of NYS Teaching Standards.
13. Working knowledge of the laws, rules and regulations in New York State related to homeschooling requirements for both school districts and participating families.
14. Working knowledge of the laws, rules and regulations in New York State related to regional summer school programs.
15. Ability to develop, design, coordinate and/or deliver programs and services.
16. Ability to form and maintain effective working relationships with others.
17. Ability to meet project deadlines.
18. Ability to communicate effectively both orally and in writing.

LOCATION:          Special Education – Administrative Office

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well-defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:                          Northeast Regional Information Center – 900 Watervliet-Shaker Road 

BASIC FUNCTION:

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

The position of Program Coordinator II (Administrative Services) differs from that of Program Coordinator I (Administrative Services) by virtue of the fact that a Program Coordinator II’s (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are more extensive than that of a Program Coordinator I (Administrative Services). A Program Coordinator II (Administrative Services) also exercises more independent judgment in the performance of his/her duties and responsibilities and serves as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services. The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator II (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision; however, the incumbent does serve as a lead worker on assigned projects. Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes and coordinate technology projects involving administrative software and applicable policies and procedures
5. Orders and tracks software applications purchased for school districts and maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Advises and makes recommendations to school personnel regarding hardware and software purchases as it relates to administrative services.
11. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
12. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
13. Ensures end of year fiscal reporting for school districts and configures software for new fiscal year.
14. Maintains an inventory of all computer-related equipment within a school district or districts.
15. Serves as lead worker on projects involving other Program Coordinators.
16. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
17. Good knowledge of computer software and information technology.
18. Good knowledge of assigned local school districts needs for technology training services.
19. Good knowledge of the laws, rules and regulations governing New York State school districts.
20. Good knowledge of the computer software industry.
21. Good knowledge of standard office practices and equipment.
22. Ability to develop, design, coordinate and/or deliver technology training.
23. Ability to utilize various software and computer database programs.
24. Ability to problem-solve user hardware and software problems.
25. Ability to form and maintain effective working relationships with others.
26. Ability to understand and empathize with customer needs and concerns.
27. Ability to maintain records and prepare written and statistical reports clearly and concisely.
28. Ability to communicate effectively both orally and in writing.
29. Ability to lead others on an assigned project.
30. Ability to follow written and oral instructions.
31. Physical condition commensurate with the demands of the position.

LOCATION:          Northeast Regional Information System – 900 Watervliet-Shaker Road  

BASIC FUNCTION:

Works as a staff assistant in performing a variety of routine administrative tasks.  Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency.  Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor.  Does related work as required.

RESPONSIBILITIES:

1. Talks with persons registering complaints regarding the agency’s services, rules and regulations.
2. Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.
3. Prepares a variety of routine reports as assigned.
4. Obtains a variety of information preparatory to the budget, annual reports or similar projects.
5. Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.
6. Operates a computer terminal in maintaining various financial records and reports.
7. Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.
8. Keeps and maintains records and reports.
9. Good knowledge of office terminology, procedures and equipment.
10. Good knowledge of business arithmetic and English.
11. Working knowledge of personnel methods and procedures, organization, reporting and communications.
12. Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.
13. Working knowledge of budget and purchasing procedures.
14. Ability to layout work for others.
15. Ability to get along well with subordinates and others and to secure their cooperation.
16. Ability to properly interpret and make decisions in conference with laws, regulations and policies.
17. Ability to keep records and to prepare periodic reports on such records.
18. Physical condition commensurate with the demands of the position.

LOCATION:                          Career & Technical Education – 900 Watervliet-Shaker Road & 153 South Pearl Street Albany

BASIC FUNCTION:

These duties involve the responsibility in providing sound counseling and assistance which connect adult participants and their families to pathways out of poverty. Incumbent in this position establishes links with vocational/educational service providers in the local community and refers students for these services.  Case management in the Literacy Zone should provide referral to address participants’ specific needs including, but not limited to, transition to employment, post-secondary education or training, apprenticeship programming, access to benefits, physical and mental health, legal services, financial services, and housing. The work is performed under the general supervision of the Adult Education Program Manager.  Supervision is not the responsibility of this class.  Does related work as required.

RESPONSIBILITIES:

1. Conducts a comprehensive literacy and educational/vocational assessment to develop a plan of services to meet these needs.
2. Identifies postsecondary transition programs and assists out-of-school youth and adults to obtain a NYS High School Equivalency diploma and succeed in postsecondary education, apprenticeship programs or training.
3. Communicates effectively and collaborates with BOCES HSE & English as a Second Language teachers to ascertain barriers that specific students may be experiencing that prevent them from meeting their educational/vocational goals.
4. Assists adult education students with workforce development programs, including apprenticeship, adult Career and Technical Education/workforce training and career pathways including career exploration using NYSED/CUNY CareerKits;
5. Collaborates with and refers adults education students to various community partners for wrap around services including health literacy, financial literacy, family literacy, school engagement and more.
6. Assists and supports adult education students in employability and life coping skills such as job searches, resume writing and job interviewing skills to enable them to become self-sufficient.
7. Researches and refers adult education students to pathways to citizenship and English language proficiency for limited English language adults.
8. Researches and assists students in acquiring related supportive services such as one-stop career counseling, transportation, public assistance and childcare.
9. Refers adult education students to programs that enable out-of-school youth and adults who are receiving public assistance, or families with incomes 200% below the poverty level, to obtain and retain employment.
10. Prepares a variety of records and reports related to adult education students and program activities and outcomes.
11. Refers adults education students to transition programs for youth and adults returning to the community from incarceration.
12. Supports individuals with disabilities and their families.
13. Supports mature workers and senior citizens to enable them to stay out of poverty.
14. Provides transition support for returning veterans and their families, including disabled veterans.
15. Good knowledge of vocational career ladders and attainment skills.
16. Good knowledge of federal, state and local laws, rules and regulations applicable to Adult Education.
17. Good knowledge of labor market trends and requirements and the skills, abilities and experiences required in a wide variety of occupations.
18. Good knowledge of the available educational, training and employment resources.
19. Ability to communicate effectively both orally and in writing.
20. Ability to work effectively with both professional and non-professional personnel.
21. Ability to establish and maintain effective interpersonal relationships.
22. Ability to prepare reports and maintain records.
23. Initiative and resourcefulness; tact and courtesy.
24. Physical condition commensurate with the demands of the position.

LOCATION:                          Management Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for advising, training and providing technical assistance to component school districts and/or municipalities supported by a BOCES on matters related to compliance with federal, state and local regulations affecting occupational health and safety and the environment.  The incumbent may provide on-site and/or centralized service to one or more schools or municipalities on a day-to-day basis.  The work is performed under the direct supervision of the Managing Program Coordinator I (Health, Safety & Risk) with some latitude for planning and administering the work.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Conducts training workshops and provides hazard assessments for school district and/or municipality personnel on health, safety and risk management topics such as: Right-to-Know, Hazard Communications, Blood-borne Pathogens, Emergency Preparedness, Lockout/Tagout, Respiratory Use, Personal Protective Equipment, Ergonomics, Asbestos Awareness, etc..
2. Advises school district and/or municipality administration and employees on matters related to compliance with various regulatory agencies such as the: NYS Department of Education, Environmental Protection Agency, Occupational Safety and Health Agency, New York State Department of Labor, New York State Department of Health, New York State Department of Environmental Conservation and New York State Occupational Safety and Health Agency.
3. Identifies and inventories chemicals located within school district and/or municipal buildings, and maintains and distributes material safety data sheet handbooks throughout the school districts and/or municipalities.
4. Assists and updates school district and/or municipality safety data sheets for chemicals located in buildings within the school district and/or municipality.
5. Tests the water quality in school district and/or municipality buildings with wells.
6. Provides educational and technical support to the school district and/or municipality inspector-management planner during inspections.
7. Provides technical assistance to school districts and/or municipalities regarding compliance with asbestos regulations.
8. Assists and updates the school district’s or municipality’s asbestos management plan and coordinates and implements all minor asbestos-related projects.
9. Maintains and updates school district and/or municipality’s emergency management plan and coordinates and implements emergency management meetings and table-top exercises.
10. Operates a variety of testing equipment and devices in school and municipal buildings.
11. Organizes and leads monthly or quarterly school district and/or municipal safety committee meetings.
12. Performs, documents and implements school district and/or municipal fire safety inspections and programs.
13. Performs related duties, as required.
14. Good knowledge of federal, state and local regulations/codes pertaining to hazardous materials, safety, personal protective equipment and other OSHA/Public Employee Safety and Health regulations related to educational and municipal environments.
15. Good knowledge of asbestos and other hazardous material handling and containment procedures.
16. Good knowledge of safety testing equipment and the proper use of protective gear.
17. Ability to prepare and conduct training sessions and meetings.
18. Ability to communicate effectively both orally and in writing.
19. Ability to work closely with school district and/or municipality personnel to assess safety hazards and the need for training in these areas.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases.
21. Ability to establish and maintain effective working relationships with others.
22. Physical condition commensurate with the demands of the position.  

LOCATION:          Northeast Regional Information Center – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for training and instructing school district personnel using financial software applications supported by a BOCES Regional Information Center (RIC).  Incumbents in this class also provide technical assistance to school district personnel to resolve financial software problems. This position of Program Coordinator I (Financial Services) differs from that of Program Coordinator II (Financial Services) by virtue of the fact that a Program Coordinator II’s (Financial Services) duties and responsibilities, as well as the knowledge and experience are more extensive than that of a Program Coordinator I (Financial Services).  A Program Coordinator II (Financial Services) is also involved with school districts in the technology planning process, and usually does not interact with other governmental agencies to resolve technical financial issues.

The Program Coordinator (Financial Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that Program Coordinators (Financial Services) do not generally perform Local Area Network (LAN) or Wide Area Network (WAN) support services. 

The Program Coordinator (Financial Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Financial Services) series are required to possess knowledge pertaining to financial record maintenance and do not generally maintain administrative or instructional software applications.

The work of a Program Coordinator I (Financial Services) is performed under the direct supervision of a higher level Program Coordinator.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on financial software applications used to perform accounting, payroll, budgeting and other financial activities.
2. Administers and maintains a computerized financial system for a school district.
3. Writes documentation regarding financial software use.
4. Acts as liaison between school districts and software vendors.
5. Acts as liaison between school administrators and clerical staff to formulate training and strategies for financial software use in a school district.
6. Documents and distributes financial software upgrades.
7. Prepares financial documentation or reports such as W2 and 1099 Forms or Federal and State retirement reporting for a school district.
8. Tests and installs financial software applications/updates and analyzes and resolves computer hardware and software problems either onsite or by phone.
9. Performs basic computer hardware and financial software installation, maintenance and network administration such as installing stand alone or Local Area Network computer hardware and software, configuring software, adding and removing end-users, and resolving printer problems.
10. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and financial software purchases and coordinate technology projects.
11. Orders and tracks financial software applications purchased for school districts, maintains detailed written records on training and services provided.
12. Participates in regional user group meetings for the support and development of financial services supported by BOCES.
13. Distributes training documents, manuals, revisions, and memos, newsletters and other information pertaining to financial software use in a school district.
14. Documents financial software changes requested by component school districts and forwards it to the appropriate software company.
15. Researches new and updated financial software before distributing it to a school district.
16. Advises and makes recommendations to school personnel regarding financial software purchases.
17. Maintains an up-to-date knowledge on emerging theories and best practices in learning and teaching technology integration.
18. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
19. May contact government agencies such as the Internal Revenue Service or the New York State Department of Taxation and Finance to research questions or resolve problems.
20. Good knowledge of computer financial software applications supported by a BOCES Regional Information Center.
21. Good knowledge of the financial record maintenance procedures.
22. Good knowledge of assigned local school districts needs for technology training services.
23. Working knowledge of computer hardware and software industry.
24. Working knowledge of standard office practices and equipment.
25. Ability to develop, design, coordinate and/or deliver technology training.
26. Ability to utilize various software and computer database programs.
27. Ability to problem-solve computer user hardware and software problems.
28. Ability to form and maintain effective working relationships with others.
29. Ability to understand and empathize with computer user needs and concerns.
30. Ability to maintain records and prepare written and statistical reports clearly and concisely.
31. Ability to communicate effectively both orally and in writing.
32. Ability to follow written and oral instructions.
33. Physical condition commensurate with the demands of the position.

LOCATION:          Career & Technical Education-Adult Education – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:          Northeast Regional Information System – 900 Watervliet-Shaker Road  

BASIC FUNCTION:

Works as a staff assistant in performing a variety of routine administrative tasks.  Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency.  Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor.  Does related work as required.

RESPONSIBILITIES:

1. Talks with persons registering complaints regarding the agency’s services, rules and regulations.
2. Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.
3. Prepares a variety of routine reports as assigned.
4. Obtains a variety of information preparatory to the budget, annual reports or similar projects.
5. Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.
6. Operates a computer terminal in maintaining various financial records and reports.
7. Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.
8. Keeps and maintains records and reports.
9. Good knowledge of office terminology, procedures and equipment.
10. Good knowledge of business arithmetic and English.
11. Working knowledge of personnel methods and procedures, organization, reporting and communications.
12. Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.
13. Working knowledge of budget and purchasing procedures.
14. Ability to layout work for others.
15. Ability to get along well with subordinates and others and to secure their cooperation.
16. Ability to properly interpret and make decisions in conference with laws, regulations and policies.
17. Ability to keep records and to prepare periodic reports on such records.
18. Physical condition commensurate with the demands of the position.

LOCATION:          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

LOCATION:         Central Administration – CTE Albany

BASIC FUNCTION:

The incumbent in this position performs work under the general direction of the Finance Specialist III for Management Services to assist with workflow related to financial record keeping and financial transactions of the BOCES.  Work assignments are received by a superior with major emphasis on tracking and maintaining various financial records and transactions of the BOCES.  Does related work as required.

RESPONSIBILITIES:

1. Processes financial data on a variety of accounts pertinent to the BOCES financial records, including but not limited to payroll records, purchase orders and accounts payable/receivable.
2. Assists in preparation of various financial reports, including but not limited to payroll reports, budget data, federal and state tax filings and purchase orders.
3. Assists in gathering financial data in support of annual budget preparation and maintenance of fiscal controls.
4. Enters financial information into computerized system.
5. Reviews and checks account keeping records and reports for arithmetical and clerical accuracy, completeness and proper extension.
6. Maintains databases and spreadsheets, performs word processing.
7. Handles various issues and complaints regarding financial matters.
8. Assists in maintenance of a variety of financial records relating to retirement, social security, state and federal withholding taxes.
9. Performs related duties as necessary.
10. Good knowledge of modern methods used in maintaining financial accounts and records.
11. Good knowledge on the use of the computer and software associated with spreadsheets, word processing and account keeping programs.
12. Good knowledge of budget, purchasing and payroll procedures.
13. Good knowledge of office terminology, procedures and equipment.
14. Good knowledge of Business English.
15. Ability to understand and carry out oral and written directions.
16. Ability to make arithmetic computations rapidly and accurately.
17. Clerical aptitude, mental alertness, a high degree of accuracy.
18. Neatness, integrity, tact and courtesy.

LOCATION:          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:  
The work involves responsibility for training and instructing school district teachers and teaching staff using classroom software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance to teachers and teaching staff regarding planning and implementing technology integration into curriculum in alignment with New York State learning standards.  The incumbent also provides technology planning services for classroom use.  The incumbent also analyzes and provides recommendations to resolve software problems. 

The position of Program Coordinator I (Instructional Services) differs from that of Program Coordinator II (Instructional Services) by virtue of the fact that a Program Coordinator II (Instructional Services)’s duties and responsibilities, as well as the knowledge and experience, are more extensive than that of a Program Coordinator I (Instructional Services), and a Program Coordinator II (Instructional Services) serves as a lead worker.

The Program Coordinator (Instructional Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not generally perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Instructional Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Instructional Services) series are required to possess knowledge pertaining to teaching and curriculum software applications and do not generally maintain administrative or financial software applications.

The work of a Program Coordinator I (Instructional Services) is performed under the direct supervision of a higher-level Program Coordinator.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district instructional staff on software, hardware and internet use ensuring relatedness to the New York State Learning Standards, school district curriculum, instruction and assessment.
2. Schedules instructional sites and coordinates requests from schools regarding planning for training of teachers, proctors, and administrators.
3. Writes instructional course descriptions and publishes and distributes catalogs of teacher training courses.
4. Solicits training program evaluation from school districts to improve instructional staff training services.
5. Evaluates software and multimedia to ensure instructional congruence with district curriculum and the learning standards.
6. Tests and installs instructional software applications/updates and analyzes and resolves computer hardware and software problems either onsite or by phone.
7. Performs basic computer hardware and software installation, maintenance and network administration such as installing stand alone or Local Area Network computer hardware and software, configuring software, adding and removing end-users, and resolving printer problems.
8. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and instructional software purchases and coordinate technology projects.
9. Orders and tracks instructional software applications purchased for school districts and maintains detailed written records on training and services provided.
10. Participates in regional user group meetings for the support and development of instructional services supported by BOCES.
11. Distributes training documents, manuals, revisions, and memos, newsletter and other information pertaining to instructional software use in a school district.
12. Documents instructional software changes requested by component school districts and forwards it to the appropriate software company.
13. Researches new and updated instructional software before distributing it to a school district.
14. Advises and makes recommendations to school personnel regarding curriculum, hardware and software purchases.
15. Maintains an up-to-date knowledge on emerging theories and best practices in learning and teaching technology integration.
16. Attends, participates or hosts professional conferences and meetings and serves as liaison with the New York State Education Department, school districts officials, computer and instructional coordinators and other program-related agencies.
17. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
18. Good knowledge of computer instructional software applications supported by a BOCES Regional Information Center.
19. Good knowledge of New York State curriculum and learning standards.
20. Good knowledge of assigned local school districts needs for technology training services.
21. Working knowledge of computer hardware and software industry.
22. Ability to incorporate commercially available software into classroom curriculum.
23. Ability to preview and evaluate software and multimedia programs.
24. Ability to establish rapport and maintain cooperative working relationships with teachers.
25. Ability to work in both PC and Macintosh platforms.
26. Ability to develop, design, coordinate and/or deliver instructional technology training.
27. Ability to utilize various software and computer database programs.
28. Ability to problem-solve computer user hardware and software problems.
29. Ability to form and maintain effective working relationships with others.
30. Ability to understand and empathize with computer user needs and concerns.
31. Ability to maintain records and prepare written and statistical reports clearly and concisely.
32. Ability to communicate effectively both orally and in writing.
33. Ability to follow written and oral instructions.
34. Physical condition commensurate with the demands of the position.

LOCATION:          Special Education – Guilderland Central School District

SCHEDULE:       M-F @ 7:45AM to 10:45AM (2 Positions)
                         M-F @ 10:45AM to 1:45PM (2 Positions)

BASIC FUNCTION:          
The work involves facilitating the translation of verbal communication for deaf/hard-of-hearing students.  An incumbent is responsible for interpreting presentations, instructions, and assignments in a variety of settings, both sign-to-voice and voice-to-sign.  Direct supervision is received from the assigned school district or BOCES supervisor.  Does related work as required.

RESPONSIBILITIES:

1.     Receives verbal communication and interprets for students who are deaf/hard-of-hearing.

2.     Receives sign language communication from students who are deaf/hard-of-hearing.

3.     Provides fluent American Sign Language interpretation for seminars, classes, examinations, meetings, conferences, etc.

4.     Thorough knowledge of American Sign Language.

5.     Thorough knowledge of the English language.

6.     Good knowledge of the communication problems confronting the deaf/hard-of-hearing population within mainstream environments.

7.     Skill in sign language.

8.     Skill in receptive, expressive, and reverse interpreting.

9.     Ability to facilitate the successful completion of the communication process for students who are deaf/hard-of-hearing.

10.   Ability to understand verbal communication and express this communication to the deaf/hard-of-hearing using motor communication skills.

11.   Ability to understand and express both verbal and manual language.

12.   Ability to define abstract ideas into understandable manual language.

13.   Ability to maintain confidentiality.

14.   Patience, endurance, professionalism and sound judgment.

15.   Physical condition commensurate with the demands of the position.