LOCATION:         Career & Technical Education – Albany Campus

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:              Special Education – 900 Watervliet Shaker 

BASIC FUNCTION:           

The work involves responsibility for performing highly complex duties and administrative support tasks to further the overall work of the organization or program. Incumbents typically serve as a personal secretary to the head of a department or major division relieving them of administrative and business detail and resolving day-to-day operational problems. This position is distinguished from that of Secretary I by virtue of its expanded scope of program support tasks, increased level of decision-making and the relatively small amount of time spent in the operation of office equipment. The work is performed under the general supervision of an administrator with considerable leeway allowed for the use of independent judgment in carrying out the details of the work. Supervision may be exercised over the work of clerical subordinates. Does related work as required.

RESPONSIBILITIES:

1. Prepares responses to letters concerning programs, policies and procedures for own or supervisor’s signature.
2. Opens, reviews and distributes incoming mail in accordance with staff assignments and attaches appropriate background material to correspondence.
3. Schedules and arranges meetings, conferences and appointments and assembles and coordinates background material.
4. Schedules and arranges travel and accommodations for senior personnel and other staff.
5. Coordinates the maintenance of and prepares agency financial, payroll, personnel and attendance records.    
6. Establishes and implements office procedures and maintains efficient work flow.
7. Designs, sets up and maintains files of correspondence, documents and records.                                                       
8. Transmits instructions from supervisor to appropriate staff orally, in writing, or electronically, and follows up to see that instructions are followed and deadlines are met.
9. May supervise staff in the assignment of clerical tasks.                                        
10. Screens callers and visitors to determine the nature of the inquiry, answers questions on established policy and procedure and/or refers to appropriate party or office. 
11. Prepares reports using statistical and narrative information.                                    
12. Monitors and tracks status of various program activities.                                          
13. Prepares correspondence, memoranda, reports, minutes of meetings, hearings and conferences and related material.
14. Monitors expenditures to maintain budgetary controls.                                              
15. Orders office supplies and maintains inventory of supplies and equipment.
16. Thorough knowledge of modern office terminology, procedures, equipment and business English.
17. Thorough knowledge of the principles and techniques of office management and clerical processing. 
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle administrative details independently including the composition of letters and memoranda.                                                                                           
20. Ability to analyze and summarize information in both narrative and numerical form.                                                                                                                           
21. Ability to design and maintain filing systems.
22. Ability to maintain program accounts and budgetary data.                                
23. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.                                                              
24. Ability to supervise and direct the work of others.                                                             
25. Ability to prepare and maintain complex records.
26. Ability to communicate effectively both orally and in writing.
27. Ability to establish and maintain effective working relationships with others.
28. Physical condition commensurate with the demands of the position.

LOCATION:         Career & Technical Education – Schoharie Campus

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:                        Engagement & Development Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

Incumbent in this class is responsible for implementing and troubleshooting high-quality websites that align with the educational mission and organizational goals of school districts and other educational clients, as well as assisting with other responsibilities related to website development and maintenance including database development and adherence to usability and accessibility guidelines. Work is performed under the general supervision of a BOCES program manager. Supervision is not a responsibility of this class. Does related work as required.

RESPONSIBILITIES:

1. Implements high-quality websites for clients.
2. Assists with maintaining and troubleshooting websites for clients.
3. Collaborates with staff on web server and related issues.
4. Researches, develops and implements web-based features and services that can be made available via the Internet.
5. Assists as needed in the development of frameworks for overall client websites based upon the services to be offered.
6. Changes website content at the request of clients or by virtue of changes in industry trends.
7. Troubleshoots connectivity and functionality problems of client websites.
8. Monitors usage patterns of client websites.
9. Participates in maintaining the security of client websites.
10. Makes recommendations for changes in approaches, procedures and/or policy as they pertain to the Internet and website design and development.
11. Answers questions regarding the use and functionality of client websites.
12. Keeps abreast of current trends in web development, including hardware and software used in website development.
13. Maintains files and prepares reports, as necessary.
14. Good knowledge of current and emerging industry-standard hardware and software used in Internet/website design and development.
15. Good knowledge of modern business offices terms and procedures as they relate to the Internet.
16. Good knowledge of modern terms and procedures used in the design and development of websites.
17. Good knowledge of the technical components of website creation including HTML, Javascript, Cascading Style Sheets (CSS), and the use of databases, as well as knowledge of server-side technology.
18. Strong organizational skills, creative problem-solving abilities, initiative and work ethic.
19. Skill in the use of computers and peripheral equipment.
20. Ability to understand, follow and prepare oral and written instructions.
21. Ability to implement and troubleshoot web-based solutions to meet client needs at the direction of the program manager.
22. Demonstrated commitment to exceptional customer service and excellent client management skills.
23. Demonstrated ability to work independently and use good judgment and to successfully juggle multiple priorities and deadlines while attending to details.
24. Ability to effectively present information regarding the design and development of websites to a lay audience.
25. Physical condition commensurate with the demands of the position.

LOCATION:                        Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:

The work involves responsibility for training and instructing school district teachers and teaching staff using classroom software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance to teachers and teaching staff regarding planning and implementing technology integration into curriculum in alignment with New York State learning standards.  The incumbent also provides technology planning services for classroom use.  The incumbent also analyzes and provides recommendations to resolve software problems. 

The position of Program Coordinator I (Instructional Services) differs from that of Program Coordinator II (Instructional Services) by virtue of the fact that a Program Coordinator II (Instructional Services)’s duties and responsibilities, as well as the knowledge and experience, are more extensive than that of a Program Coordinator I (Instructional Services), and a Program Coordinator II (Instructional Services) serves as a lead worker.

The Program Coordinator (Instructional Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not generally perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Instructional Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Instructional Services) series are required to possess knowledge pertaining to teaching and curriculum software applications and do not generally maintain administrative or financial software applications.

The work of a Program Coordinator I (Instructional Services) is performed under the direct supervision of a higher-level Program Coordinator.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district instructional staff on software, hardware and internet use ensuring relatedness to the New York State Learning Standards, school district curriculum, instruction and assessment.
2. Schedules instructional sites and coordinates requests from schools regarding planning for training of teachers, proctors, and administrators.
3. Writes instructional course descriptions and publishes and distributes catalogs of teacher training courses.
4. Solicits training program evaluation from school districts to improve instructional staff training services.
5. Evaluates software and multimedia to ensure instructional congruence with district curriculum and the learning standards.
6. Tests and installs instructional software applications/updates and analyzes and resolves computer hardware and software problems either onsite or by phone.
7. Performs basic computer hardware and software installation, maintenance and network administration such as installing stand alone or Local Area Network computer hardware and software, configuring software, adding and removing end-users, and resolving printer problems.
8. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and instructional software purchases and coordinate technology projects.
9. Orders and tracks instructional software applications purchased for school districts and maintains detailed written records on training and services provided.
10. Participates in regional user group meetings for the support and development of instructional services supported by BOCES.
11. Distributes training documents, manuals, revisions, and memos, newsletter and other information pertaining to instructional software use in a school district.
12. Documents instructional software changes requested by component school districts and forwards it to the appropriate software company.
13. Researches new and updated instructional software before distributing it to a school district.
14. Advises and makes recommendations to school personnel regarding curriculum, hardware and software purchases.
15. Maintains an up-to-date knowledge on emerging theories and best practices in learning and teaching technology integration.
16. Attends, participates or hosts professional conferences and meetings and serves as liaison with the New York State Education Department, school districts officials, computer and instructional coordinators and other program-related agencies.
17. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
18. Good knowledge of computer instructional software applications supported by a BOCES Regional Information Center.
19. Good knowledge of New York State curriculum and learning standards.
20. Good knowledge of assigned local school districts needs for technology training services.
21. Working knowledge of computer hardware and software industry.
22. Ability to incorporate commercially available software into classroom curriculum.
23. Ability to preview and evaluate software and multimedia programs.
24. Ability to establish rapport and maintain cooperative working relationships with teachers.
25. Ability to work in both PC and Macintosh platforms.
26. Ability to develop, design, coordinate and/or deliver instructional technology training.
27. Ability to utilize various software and computer database programs.
28. Ability to problem-solve computer user hardware and software problems.
29. Ability to form and maintain effective working relationships with others.
30. Ability to understand and empathize with computer user needs and concerns.
31. Ability to maintain records and prepare written and statistical reports clearly and concisely.
32. Ability to communicate effectively both orally and in writing.
33. Ability to follow written and oral instructions.
34. Physical condition commensurate with the demands of the position.

LOCATION:                        Northeastern Regional Information Center – Albany

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

LOCATION:                        Management Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility of the fiscal administration, strategic analysis and business development of the Management and Administrative Services division of Capital Region BOCES. Under the general supervision of the Director of Management and Administrative Services, the incumbent of this class is responsible for the fiscal aspects of Management and Administrative Services, including the management, coordination and supervision of the current year divisional budgets; and preparation of the upcoming divisional budgets, including the coordination and analysis of divisional financial operations. Provides strategic leadership and support to the Management and Administrative Services Division. Incumbent is also responsible for leading business development initiatives related to the growth of the division and the enhancement of service offerings. May exercise direct supervision over staff. Does related work as required.

RESPONSIBILITIES:

1. Provides oversight and leads all divisional budget and financial activities.
2. Provides strategic analysis and business development, focusing on fiscal and program development of BOCES initiatives.
3. Proactively engages in the marketing of existing and new services.
4. May directly supervise staff related to fiscal and business development functions.
5. Acts as a service liaison to school districts and municipalities in support of services and district needs.
6. Attends School Business Officials Meetings and other meetings with stakeholder groups as assigned.
7. Facilitates the organization of meetings, seminars, workshops, surveys, and documentation designed to assist in the development, evaluation, and review of Management and Administrative services.
8. Assists with preparation, development and coordination of meetings with stakeholder groups.
9. Attends various staff meetings as required.
10. Performs any additional duties as assigned by the Director of Management and Administrative Services in support of BOCES operations.
11. Thorough knowledge of operational and management functions of public sector organizations (schools and municipalities).
12. Thorough knowledge of financial and budgeting practices and systems.
13. Thorough knowledge of program service development and modeling.
14. Good knowledge of fiscal aid programs which support public sector organizations (aids, grants, etc.).
15. Good knowledge of technology.
16. Strong ability to communicate effectively in written and verbal forms.
17. Ability to supervise staff.
18. Ability to establish and maintain good relations with representatives of various stakeholder groups.

LOCATION:                        Engagement & Development Services – Niskayuna Central School District

BASIC FUNCTION:          

This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required.

RESPONSIBILITIES:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies.
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc..
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations.
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations.
6. Good knowledge of appropriate media sources for dissemination of information.
7. Good knowledge of English usage, spelling, punctuation and grammar.
8. Ability to read, interpret, analyze and summarize complex written documents.
9. Ability to acquire a knowledge of school district operations and complex educational issues.
10. Ability to establish and maintain effective working relationships with others.
11. Ability to express oneself effectively in both oral or written form.
12. Physical condition commensurate with the demands of the position.  

LOCATION:                        Northeastern Regional Information Center – Albany

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

LOCATION:                        Engagement & Development Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The grant writer works to locate grant funds for which school districts, municipalities and/or the BOCES is eligible and prepares applications for such grant funds. Performs other duties as directed by the Program Manager.

RESPONSIBILITIES:

1. Prepares and submits grant applications to funding entities.
2. Researches grant opportunities that fit the school district/municipality/BOCES needs.
3. Receives input either directly or from school district, municipality and/or BOCES personnel concerning priorities for funding.
4. Working with the relevant department(s), researches the information necessary to write grant applications.
5. Determines eligibility for the grant program.
6. Presents workshops to school district/municipality staff as needed.
7. Attends meetings and workshops as needed to maintain an appropriate level of awareness of new funding resources.
8. Deals with funding entities on follow-up material or clarifications as needed.
9. Prepares interim and close-out reports for funding entities on projects undertaken with grant funds. 
10. Basic working knowledge of school districts and municipalities.
11. Excellent written and verbal communication skills.
12. Ability to conduct research necessary to support grant applications in multiple areas of school district and municipality operations.
13. Capable of handling multiple assignments simultaneously.

LOCATION:         Northeastern Regional Information Center – Albany

BASIC FUNCTION:

Works as a staff assistant in performing a variety of routine administrative tasks.  Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency.  Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor.  Does related work as required.

RESPONSIBILITIES:

1. Talks with persons registering complaints regarding the agency’s services, rules and regulations.
2. Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.
3. Prepares a variety of routine reports as assigned.
4. Obtains a variety of information preparatory to the budget, annual reports or similar projects.
5. Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.
6. Operates a computer terminal in maintaining various financial records and reports.
7. Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.
8. Keeps and maintains records and reports.
9. Good knowledge of office terminology, procedures and equipment.
10. Good knowledge of business arithmetic and English.
11. Working knowledge of personnel methods and procedures, organization, reporting and communications.
12. Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.
13. Working knowledge of budget and purchasing procedures.
14. Ability to layout work for others.
15. Ability to get along well with subordinates and others and to secure their cooperation.
16. Ability to properly interpret and make decisions in conference with laws, regulations and policies.
17. Ability to keep records and to prepare periodic reports on such records.
18. Physical condition commensurate with the demands of the position.

LOCATION:                          Northeastern Regional Information Center – Albany

BASIC FUNCTION:

The work involves responsibility for supervising and evaluating personnel and activities related to training and assisting school district personnel using administrative and student support software applications supported by a BOCES Regional Information Center (RIC).  The incumbent supervises a unit of personnel involved in installing and maintaining administrative software applications and on occasion participates in training and instructing the component school district personnel who use them.

This class differs from that of Managing Program Coordinator I (Administrative Services) by virtue of the fact that a Managing Program Coordinator II (Administrative Services) assists RIC management in developing the annual budget and policies pertaining to the delivery of services.  The Managing Program Coordinator II (Administrative Services) exercises general supervision over a unit of employees or a special project group engaged in providing administrative technology services.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.  The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.  The work is performed under the administrative supervision of an Assistant Director or Director of RIC. Does related work as required.

RESPONSIBILITIES:

1. Supervises and evaluates all personnel providing computer applications support services to component school districts.
2. Coordinates efforts of Program Coordinators and support staff with that of other BOCES personnel to provide for services and analyze and resolve end-user problems.
3. Promotes computer applications support services through newsletter, other Regional Information Center staff and meetings with school districts.
4. Interviews and hires new staff members.
5. Identifies needed personnel, equipment and software to support the software needs of a school district, and helps the Assistant Director develop a timeline and staff schedules to implement those needs.
6. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
7. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and software purchases and coordinate technology projects.
8. Orders and tracks software applications purchased for school districts and maintains detailed written records on training and services provided.
9. Maintains detailed records and files on all technical service and training.
10. Participates in regional user group meetings for the support and development of services supported by BOCES.
11. Researches new and updated software before distributing it to a school district.
12. Advises and makes recommendations to school personnel regarding hardware and software purchases.
13. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
14. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
15. Meets with Program Coordinators to develop pricing recommendations for software support services.
16. Meets with Application Programmers to develop specifications for existing and new software programs.
17. Provides technical support services either on-site or by phone to augment and/or assist the support provided by Program Coordinators.
18. Researches new support services to school districts and suggests same to Assistant Director.
19. Thorough knowledge of administrative software applications supported by a BOCES Regional Information Center.
20. Good knowledge of the computer software industry.
21. Good knowledge of the laws, rules and regulations governing New York State school districts.
22. Good knowledge of modern management and supervisory principles and practices.
23. Good knowledge of standard office practices and equipment.
24. Good knowledge of budget preparation and the BOCES budgetary process.
25. Ability to develop, design, coordinate and/or deliver technology training.
26. Ability to utilize various software and computer database programs.
27. Ability to problem-solve user hardware and software problems.
28. Ability to form and maintain effective working relationships with others.
29. Ability to understand and empathize with customer needs and concerns.
30. Ability to maintain records and prepare written and statistical reports clearly and concisely.
31. Ability to plan, supervise and schedule the work of others.
32. Ability to communicate effectively both orally and in writing.
33. Ability to apply computer technology to a wide variety of school district settings.
34. Physical condition commensurate with the demands of the position.

BASIC FUNCTION:

The work involves responsibility for managing the entry and retrieval of specific information using database and/or spreadsheet software on a computer. Incumbents operate a computer to transcribe data from source documents, and query and generate reports as required to support technical and professional staff involved in a program. This class differs from Keyboard Specialist by the fact that Information Processing Specialists enter, update and search for data and generate reports on a specialized database/spreadsheet on a regular basis. This work requires accuracy, but not considerable speed, as is the case with a Keyboard Specialist. In addition, incumbents in this class may perform clerical duties in support of office operations. The work is performed under direct supervision with latitude allowed for scheduling and executing day to day duties and responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Develops, maintains and updates computerized records containing information required for specialized programs.
2. Searches and retrieves data from computerized records by use of queries or other means appropriate to the software.
3. Modifies the computerized records as program information needs change or advises a programmer as to needed changes.
4. Prepares source material prior to input of data into computerized records.
5. Provides for the distribution of reports to appropriate professional staff.
6. Records requested information on appropriate form or other document or relays the data to the requester.
7. Performs general office duties as required.
8. Good knowledge of database/spreadsheet software applications.
9. Good knowledge of the principles and practices of computerized records maintenance.
10. Good knowledge of database/spreadsheet creation and modification.
11. Working knowledge of modern office terminology, procedures, equipment and business English.
12. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases.
13. Ability to enter data into query and issue reports from database and spreadsheet programs.
14. Ability to establish and maintain effective working relationships with others.
15. Ability to perform close, detail work involving considerable visual effort and concentration.
16. Physical condition commensurate with the demands of the position.

LOCATION:                        Management Services - 900 Watervliet-Shaker Road/Multiple Locations

BASIC FUNCTION:          

The work involves responsibility for advising, training and providing technical assistance to component school districts and/or municipalities supported by a BOCES on matters related to compliance with federal, state and local regulations affecting occupational health and safety and the environment.  The incumbent may provide on-site and/or centralized service to one or more schools or municipalities on a day-to-day basis.  The work is performed under the direct supervision of the Managing Program Coordinator I (Health, Safety & Risk) with some latitude for planning and administering the work.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Conducts training workshops and provides hazard assessments for school district and/or municipality personnel on health, safety and risk management topics such as: Right-to-Know, Hazard Communications, Blood-borne Pathogens, Emergency Preparedness, Lockout/Tagout, Respiratory Use, Personal Protective Equipment, Ergonomics, Asbestos Awareness, etc..
2. Advises school district and/or municipality administration and employees on matters related to compliance with various regulatory agencies such as the: NYS Department of Education, Environmental Protection Agency, Occupational Safety and Health Agency, New York State Department of Labor, New York State Department of Health, New York State Department of Environmental Conservation and New York State Occupational Safety and Health Agency.
3. Identifies and inventories chemicals located within school district and/or municipal buildings, and maintains and distributes material safety data sheet handbooks throughout the school districts and/or municipalities.
4. Assists and updates school district and/or municipality safety data sheets for chemicals located in buildings within the school district and/or municipality.
5. Tests the water quality in school district and/or municipality buildings with wells.
6. Provides educational and technical support to the school district and/or municipality inspector-management planner during inspections.
7. Provides technical assistance to school districts and/or municipalities regarding compliance with asbestos regulations.
8. Assists and updates the school district’s or municipality’s asbestos management plan and coordinates and implements all minor asbestos related projects.
9. Maintains and updates school district and/or municipality’s emergency management plan and coordinates and implements emergency management meetings and table-top exercises.
10. Operates a variety of testing equipment and devices in school and municipal buildings.
11. Organizes and leads monthly or quarterly school district and/or municipal safety committee meetings.
12. Performs, documents and implements school district and/or municipal fire safety inspections and programs.
13. Performs related duties, as required.
14. Good knowledge of federal, state and local regulations/codes pertaining to hazardous materials, safety, personal protective equipment and other OSHA/Public Employee Safety and Health regulations related to educational and municipal environments.
15. Good knowledge of asbestos and other hazardous material handling and containment procedures.
16. Good knowledge of safety testing equipment and the proper use of protective gear.
17. Ability to prepare and conduct training sessions and meetings.
18. Ability to communicate effectively both orally and in writing.
19. Ability to work closely with school district and/or municipality personnel to assess safety hazards and the need for training in these areas.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases.
21. Ability to establish and maintain effective working relationships with others.
22. Physical condition commensurate with the demands of the position.