LOCATION:    Management Services – The Greater Amsterdam School District

BASIC FUNCTION: This work involves the oversight of various culinary functions within the BOCES Shared Food Service Programs. Incumbent would manage the preparation and cooking of food on a large scale and supervision of personnel in the shared food services operation.  Incumbent in this class differs from School Lunch Manager in that he/she has charge over the largest scale kitchen operation in the programs, providing catering and/or lunch service to multiple locations.  Work is performed under the general supervision of the Manager of Shared Food Service Programs (BOCES).  Supervision is exercised over the cooks, assistant cooks and food service helpers. Does related work as required.

Responsibilities:

1. Supervises and participates in the preparation, delivery and service of food.
2. Supervises the storage and care of foods and supplies.
3. Supervises and participates in the cleaning of the kitchen and the care of equipment.
4. Keeps records of food and supplies received and used.
5. Keeps records of catering orders across participating BOCES sites and districts.
6. Keeps track of vending needs across participating BOCES sites.
7. Keeps employee time records.
8. Plans work schedules.
9. Plans menus with attention to nutritional value, acceptability and budgetary limitation.
10. Determines requirements and submits requisitions for food and supplies.
11. Thorough knowledge of the principals and practices of large quantity food preparation.
12. Good knowledge of menu planning.
13. Good knowledge of the purchasing of food in large quantities and the sanitary handling and storage of such food.
14. Good knowledge of the fundamentals of nutrition principals.
15. Good knowledge of modern food preparation including the utensils, appliances and equipment used for such preparation.
16. Ability to plan and supervise the work of others.
17. Ability to keep records and prepare reports.
18. Ability to track orders and execute quality service delivery.
19. Ability to get along well with other employees and the clientele of the program.
20. Ability to accurately communicate verbal and written directions.
21. Tact; good judgment; resourcefulness.
22. Physical condition commensurate with the demands of the position.

Location:     Engagement & Development Services - Mohawk Valley - Oneida County

Basic Function:  This is professional communications work with responsibility for developing and implementing a digital communications strategy for school district or BOCES programs in all digital platforms including web applications, intranets, document sharing and standards, social medial and other multi-media platforms. Incumbents may design and produce educational, informational and promotional materials including publications, multimedia and video products to support the mission of the school district or BOCES. Incumbent works collaboratively with other communications staff to enhance the mission of publicizing and distributing information about school district or BOCES news, events, programs, services and facilities. Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices. Supervision of program projects and activities may be required. Does related work as required.

Responsibilities:

Location:  Management Services - Duanesburg Central School District/HFM

Basic Function:  This is administrative work involving responsibility for directing the activities of Capital Region BOCES’s Shared Food Service Programs. Work is performed under the direction of the Director of Shared Food Service Programs (BOCES) and involves carrying out policies and establishing procedures for the effective operation of the program.  Supervision is exercised over the work of several school lunch managers and/or cook-managers, and other school lunch program personnel.  Does related work as required.

Responsibilities:

1. Directs the operation of the school lunch program for school districts that participate in the service.
2. Serves as technical advisor to the school administration in the formulation of policies, procedures and plans for the operation of the school lunch program and carries out the established policies.
3. Coordinates the purchase of foods, supplies and equipment for school districts that participate in the service.
4. Assists participating school districts in the execution of the school lunch program budget for current long-range expenditures and advises the administration on capital outlay for equipment.
5. Participates in selection of school lunch personnel and is responsible for evaluating work performance.
6. Executes the training of employees.
7. Establishes accounting procedures and maintains records necessary for sound financial control.
8. Prepares and analyzes reports relating to school lunch program activities.
9. Consults with individuals and groups in the school and community and provides information which will contribute to a better understanding of the program.
10. Thorough knowledge of the fundamentals of nutrition and their application to the health of children.
11. Thorough knowledge of all phases of the school lunch program.
12. Thorough knowledge of institution administration including purchasing, sanitation, safety, equipment selection and operation.
13. Thorough knowledge of office management, personnel selection and training.
14. Good knowledge of school business procedures.
15. Ability to develop effective employee training, supervisory techniques, personnel relations and community relations.
16. Ability to express ideas clearly and to write reports effectively.
17. Initiative.
18. Neat personal appearance.
19. Tact and good judgment.
20. Courtesy.
21. Resourcefulness.
22. Physical condition commensurate with the demands of the position.

Location:      Engagement & Development Services - St. Lawrence County

Basic Function:  This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policymaking officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - Albany or North Country

Basic Function:   The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

The position of Program Coordinator II (Administrative Services) differs from that of Program Coordinator I (Administrative Services) by virtue of the fact that a Program Coordinator II’s (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are more extensive than that of a Program Coordinator I (Administrative Services). A Program Coordinator II (Administrative Services) also exercises more independent judgment in the performance of his/her duties and responsibilities and serves as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services. The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator II (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision; however, the incumbent does serve as a lead worker on assigned projects. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes and coordinate technology projects involving administrative software and applicable policies and procedures.
5. Orders and tracks software applications purchased for school districts and maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Advises and makes recommendations to school personnel regarding hardware and software purchases as it relates to administrative services.
11. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
12. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
13. Ensures end of year fiscal reporting for school districts and configures software for new fiscal year.
14. Maintains an inventory of all computer-related equipment within a school district or districts.
15. Serves as lead worker on projects involving other Program Coordinators.
16. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
17. Good knowledge of computer software and information technology.
18. Good knowledge of assigned local school districts needs for technology training services.
19. Good knowledge of the laws, rules and regulations governing New York State school districts.
20. Good knowledge of the computer software industry.
21. Good knowledge of standard office practices and equipment.
22. Ability to develop, design, coordinate and/or deliver technology training.
23. Ability to utilize various software and computer database programs.
24. Ability to problem-solve user hardware and software problems.
25. Ability to form and maintain effective working relationships with others.
26. Ability to understand and empathize with customer needs and concerns.
27. Ability to maintain records and prepare written and statistical reports clearly and concisely.
28. Ability to communicate effectively both orally and in writing.
29. Ability to lead others on an assigned project.
30. Ability to follow written and oral instructions.
31. Physical condition commensurate with the demands of the position.

Location:      Engagement & Development Services - St. Lawrence County

Basic Function:   This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc.;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - Albany 

Basic Function:   The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services). A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

Location:      Engagement & Development Services - Mohawk Valley - Oneida County

Basic Function:

This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc.;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - Albany 

Basic Function:   The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services). A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

BASIC FUNCTION: The work involves responsibility for coordinating various educational programs available to school systems through Capital Region BOCES. These services include, but are not limited to, arts and educational enrichment programs, and professional development programs. The incumbent coordinates and supports regional educational programs focused on initiatives such as Arts in Education enrichment and STEM enrichment. Work is performed under the general supervision of the appropriate BOCES administrator with leeway allowed for exercise of independent judgment in carrying out details of the work. Does related work as required.

RESPONSIBILITIES:

1. Establishes and facilitates all activities related to the various educational enrichment programs, including but not limited to Arts in Education.
2. Works with appropriate BOCES administrator on the planning, development and implementation of various educational enrichment activities, including but not limited to Odyssey of the Mind, Regional Art Show and Masterminds.
3. Develops and provides training for educational enrichment programs and services.
4. Acts as a BOCES liaison with school districts in all matters related to the educational enrichment programs.
5. Participates in discussions with school district administrators and staff to discuss, assess and plan for various educational program needs and to improve the breadth of services available to component school districts.
6. Communicates with districts via periodic newsletters to relay information on upcoming educational enrichment programs and services.
7. Communicates with districts to plan the delivery of various educational enrichment programs and services.
8. Assists in the growth of educational enrichment programs and services through communicating and promoting the various offerings to districts.
9. Attends and participates in professional conferences, leads arts advisory committee, meets with school representatives and participates in statewide organizations.
10. Prepares and submits written and statistical reports related to program activities for the BOCES administrators, as required.
11. Performs related duties, as necessary.
12. Good knowledge of emerging educational enrichment programs and services.
13. Good knowledge of standard office practices and equipment.
14. Working knowledge of the laws, rules and regulations governing New York State school districts relating to research in best practices in curriculum and enrichment programs.
15. Working knowledge of NYS Teaching Standards.
16. Ability to develop, design, coordinate and/or deliver programs and services.
17. Ability to form and maintain effective working relationships with others.
18. Ability to maintain records and prepare written and statistical reports clearly and concisely.
19. Ability to plan, supervise and schedule the work of others.
20. Ability to communicate effectively both orally and in writing.
21. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center – 900 Watervliet-Shaker Road

Basic Function:   Works as a staff assistant in performing a variety of routine administrative tasks.  Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency.  Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor.  Does related work as required.

Responsibilities:    
1.    Talks with persons registering complaints regarding the agency’s services, rules and regulations;
2.    Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.
3.    Prepares a variety of routine reports as assigned.
4.    Obtains a variety of information preparatory to the budget, annual reports or similar projects.
5.    Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.
6.    Operates a computer terminal in maintaining various financial records and reports.
7.    Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.
8.    Keeps and maintains records and reports.
9.    Good knowledge of office terminology, procedures and equipment.
10.    Good knowledge of business arithmetic and English.
11.    Working knowledge of personnel methods and procedures, organization, reporting and communications.
12.    Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.
13.    Working knowledge of budget and purchasing procedures.
14.    Ability to layout work for others.
15.    Ability to get along well with subordinates and others and to secure their cooperation.
16.    Ability to properly interpret and make decisions in conference with laws, regulations and policies.
17.    Ability to keep records and to prepare periodic reports on such records.
18.    Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - Albany 

Basic Function:   The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services). A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

LOCATION:    Northeastern Regional Information Center - Franklin, Essex & Hamilton Regions/N. Country

BASIC FUNCTION:   The work involves responsibility for training and instructing school district teachers and teaching staff using classroom software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance to teachers and teaching staff regarding planning and implementing technology integration into curriculum in alignment with New York State learning standards.  The incumbent also provides technology planning services for classroom use.  The incumbent also analyzes and provides recommendations to resolve software problems. 

The position of Program Coordinator I (Instructional Services) differs from that of Program Coordinator II (Instructional Services) by virtue of the fact that a Program Coordinator II (Instructional Services)’s duties and responsibilities, as well as the knowledge and experience, are more extensive than that of a Program Coordinator I (Instructional Services), and a Program Coordinator II (Instructional Services) serves as a lead worker.

The Program Coordinator (Instructional Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not generally perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Instructional Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Instructional Services) series are required to possess knowledge pertaining to teaching and curriculum software applications and do not generally maintain administrative or financial software applications.

The work of a Program Coordinator I (Instructional Services) is performed under the direct supervision of a higher level Program Coordinator.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITES:

1. Trains and assists school district instructional staff on software, hardware and internet use ensuring relatedness to the New York State Learning Standards, school district curriculum, instruction and assessment;
2. Schedules instructional sites and coordinates requests from schools regarding planning for training of teachers, proctors and administrators;
3. Writes instructional course descriptions and publishes and distributes catalogs of teacher training courses;
4. Solicits training program evaluation from school districts to improve instructional staff training services;
5. Evaluates software and multimedia to ensure instructional congruence with district curriculum and the learning standards;
6. Tests and installs instructional software applications/updates and analyzes and resolves computer hardware and software problems either onsite or by phone;
7. Performs basic computer hardware and software installation, maintenance and network administration such as installing stand alone or Local Area Network computer hardware and software, configuring software, adding and removing end-users, and resolving printer problems;
8. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and instructional software purchases and coordinate technology projects;
9. Orders and tracks instructional software applications purchased for school districts and maintains detailed written records on training and services provided;
10. Participates in regional user group meetings for the support and development of instructional services supported by BOCES;
11. Distributes training documents, manuals, revisions, and memos, newsletter and other information pertaining to instructional software use in a school district;
12. Documents instructional software changes requested by component school districts and forwards it to the appropriate software company;
13. Researches new and updated instructional software before distributing it to a school district;
14. Advises and makes recommendations to school personnel regarding curriculum, hardware and software purchases;
15. Maintains an up-to-date knowledge on emerging theories and best practices in learning and teaching technology integration;
16. Attends, participates or hosts professional conferences and meetings and serve as liaison with the New York State Education Department, school districts officials, computer and instructional coordinators and other program-related agencies;
17. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
18. Good knowledge of computer instructional software applications supported by a BOCES Regional Information Center;
19. Good knowledge of New York State curriculum and learning standards;
20. Good knowledge of assigned local school districts needs for technology training services;
21. Working knowledge of computer hardware and software industry;
22. Ability to incorporate commercially available software into classroom curriculum;
23. Ability to preview and evaluate software and multimedia programs;
24. Ability to establish rapport and maintain cooperative working relationships with teachers;
25. Ability to work in both PC and Macintosh platforms;
26. Ability to develop, design, coordinate and/or deliver instructional technology training;
27. Ability to utilize various software and computer database programs;
28. Ability to problem-solve computer user hardware and software problems;
29. Ability to form and maintain effective working relationships with others;
30. Ability to understand and empathize with computer user needs and concerns;
31. Ability to maintain records and prepare written and statistical reports clearly and concisely;
32. Ability to communicate effectively both orally and in writing;
33. Ability to follow written and oral instructions;
34. Physical condition commensurate with the demands of the position.

Location:     Engagement & Development Services - 900 Watervliet-Shaker Road

Basic Function:   This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policymaking officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:     Engagement & Development Services - Steuben County/Southern Tier Region

Basic Function:   This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policymaking officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc.;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:      Engagement & Development Services - Guilderland Central School District

Basic Function:   This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policymaking officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc.;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - Albany 

Basic Function:   The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services). A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - Albany or North Country

Basic Function:   The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services). A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - 900 Watervliet-Shaker Road

Basic Function:   The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

The position of Program Coordinator II (Administrative Services) differs from that of Program Coordinator I (Administrative Services) by virtue of the fact that a Program Coordinator II’s (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are more extensive than that of a Program Coordinator I (Administrative Services). A Program Coordinator II (Administrative Services) also exercises more independent judgment in the performance of his/her duties and responsibilities and serves as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services. The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator II (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision; however, the incumbent does serve as a lead worker on assigned projects. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes and coordinate technology projects involving administrative software and applicable policies and procedures.
5. Orders and tracks software applications purchased for school districts and maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Advises and makes recommendations to school personnel regarding hardware and software purchases as it relates to administrative services.
11. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
12. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
13. Ensures end of year fiscal reporting for school districts and configures software for new fiscal year.
14. Maintains an inventory of all computer-related equipment within a school district or districts.
15. Serves as lead worker on projects involving other Program Coordinators.
16. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
17. Good knowledge of computer software and information technology.
18. Good knowledge of assigned local school districts needs for technology training services.
19. Good knowledge of the laws, rules and regulations governing New York State school districts.
20. Good knowledge of the computer software industry.
21. Good knowledge of standard office practices and equipment.
22. Ability to develop, design, coordinate and/or deliver technology training.
23. Ability to utilize various software and computer database programs.
24. Ability to problem-solve user hardware and software problems.
25. Ability to form and maintain effective working relationships with others.
26. Ability to understand and empathize with customer needs and concerns.
27. Ability to maintain records and prepare written and statistical reports clearly and concisely.
28. Ability to communicate effectively both orally and in writing.
29. Ability to lead others on an assigned project.
30. Ability to follow written and oral instructions.
31. Physical condition commensurate with the demands of the position.