LOCATION:          Educational Support Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for coordinating various educational programs available to school systems through Capital Region BOCES. These services include, but are not limited to, arts and educational enrichment programs, and professional development programs. The incumbent coordinates and supports regional educational programs focused on initiatives such as Arts in Education enrichment and STEM enrichment. Work is performed under the general supervision of the appropriate BOCES administrator with leeway allowed for exercise of independent judgment in carrying out details of the work.  Does related work as required.

RESPONSIBILITIES:

1. Establishes and facilitates all activities related to the various educational enrichment programs, including but not limited to Arts in Education.
2. Works with appropriate BOCES administrator on the planning, development and implementation of various educational enrichment activities, including but not limited to Odyssey of the Mind, Regional Art Show and Masterminds.
3. Develops and provides training for educational enrichment programs and services.
4. Acts as a BOCES liaison with school districts in all matters related to the educational enrichment programs.
5. Participates in discussions with school district administrators and staff to discuss, assess and plan for various educational program needs and to improve the breadth of services available to component school districts.
6. Communicates with districts via periodic newsletters to relay information on upcoming educational enrichment programs and services.
7. Communicates with districts to plan the delivery of various educational enrichment programs and services.
8. Assists in the growth of educational enrichment programs and services through communicating and promoting the various offerings to districts.
9. Attends and participates in professional conferences, leads arts advisory committee, meets with school representatives and participates in statewide organizations.
10. Prepares and submits written and statistical reports related to program activities for the BOCES administrators, as required.
11. Performs related duties, as necessary.
12. Good knowledge of emerging educational enrichment programs and services.
13. Good knowledge of standard office practices and equipment.
14. Working knowledge of the laws, rules and regulations governing New York State school districts relating to research in best practices in curriculum and enrichment programs.
15. Working knowledge of NYS Teaching Standards.
16. Ability to develop, design, coordinate and/or deliver programs and services.
17. Ability to form and maintain effective working relationships with others.
18. Ability to maintain records and prepare written and statistical reports clearly and concisely.
19. Ability to plan, supervise and schedule the work of others.
20. Ability to communicate effectively both orally and in writing.
21. Physical condition commensurate with the demands of the position.

LOCATION:          Management Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves direct supervision, administration and leadership of various services offered through the Management & Administrative Services division of Capital Region BOCES. Under the general supervision of the Director of Management & Administrative Services and in conjunction with the Deputy Director of Management & Administrative Services, the incumbent of this class is responsible for the general operations of assigned departments within the Management & Administrative Services division. This includes operational oversight of services and their staff, and direct supervision of program managers. Incumbent also works to develop new business and services offered by the division. Provides overall leadership and support to the Management Services Division. Does related work as required

RESPONSIBILITIES:

1. Provides direct leadership and supervision over various assigned programs and services offered through the Management and Administrative Services division, focusing on operational efficiency and enhanced delivery of services.
2. Directly supervises and evaluates assigned program managers within the Management and Administrative Services division.
3. Works in conjunction with division leadership to proactively engage in the promotion of existing and new services.
4. Works in conjunction with division leadership to review service level budgets.
5. Proactively seeks ways to improve operational efficiency of existing services.
6. Recommend service enhancements or new service offerings to the Director of Management & Administrative Services.
7. Oversees and participates as needed in recruitment and hiring initiatives conducted by program managers.
8. Plans and develops various service level professional development activities, in accordance with divisional professional development initiatives.
9. Facilitates the organization of meetings, seminars, workshops, surveys, and documentation designed to assist in the development, evaluation, and review of Management and Administrative services.
10. Acts as a service liaison to school districts and municipalities in support of services and district needs.
11. Attend leadership meetings and other meetings with stakeholder groups as assigned.
12. Assists with preparation, development and coordination of meetings with stakeholder groups.
13. Attend various staff meetings as required.
14. Perform any additional duties assigned by the Director of Management and Administrative Services in support of BOCES operations.
15. Thorough knowledge of operational and management functions of public sector organizations (schools and municipalities).
16. Thorough knowledge of program service development and promotion.
17. Good knowledge of technology.
18. Strong ability to communicate effectively in written and verbal forms.
19. Strong ability to supervise staff across multiple services.
20. Ability to establish and maintain good relations with representatives of various stakeholder groups.

LOCATION:          Management Service – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for advising, training and providing technical assistance to component school districts and/or municipalities supported by a BOCES on matters related to compliance with federal, state and local regulations affecting occupational health and safety and the environment. The incumbent may provide on-site and/or centralized service to one or more schools or municipalities on a day-to-day basis. The work is performed under the direct supervision of the Managing Program Coordinator I (Health, Safety and Risk) with some latitude for planning and administering the work. The incumbent exercises no supervision. Does related work as required

RESPONSIBILITIES:

1. Advises school district and/or municipal administration and employees on matters related to compliance with various regulatory agencies such as the: NYS Department of Education, Environmental Protection Agency, Occupational Safety and Health Agency, New York State Department of Labor, New York State Department of Health, New York State Department of Environmental Conservation and New York State Occupational Safety and Health Agency.
2. Maintains and updates the school district and/or municipality’s emergency management plan and coordinates and implements emergency management meetings and tabletop exercises.
3. Conducts training workshops and provides hazard assessments for school district personnel on health, safety and risk management topics such as: Right-to-Know, Hazard Communications, Blood-borne Pathogens, Emergency Preparedness, Lockout/Tagout, Respiratory Use, Personal Protective Equipment, Ergonomics, Asbestos Awareness, etc.
4. Provides technical assistance to school districts and/or municipalities regarding compliance with asbestos regulations.
5. Assists and updates the school district and/or municipality’s asbestos management plan and coordinates and implements all minor asbestos related projects.
6. Operates a variety of testing equipment and devices in school or municipal buildings.
7. Identifies and inventories chemicals located within school district and municipal buildings and maintains and distributes material safety data sheet handbooks throughout the school districts and municipalities.
8. Assists and updates school district and/or municipality safety data sheets for chemicals located in buildings within the school district and/or municipality.
9. Tests the water quality in school district and/or municipal buildings with wells.
10. Provides educational and technical support to the school district and/or municipal inspector-management planner during inspections.
11. Organizes and leads monthly or quarterly school district and/or municipal safety committee meetings.
12.  Performs related duties, as required. 
13. Good knowledge of federal, state and local regulations/codes pertaining to hazardous materials, safety, personal protective equipment and other OSHA/Public Employee Safety and Health regulations related to educational and municipal environments.
14. Good knowledge of asbestos and other hazardous material handling and containment procedures.
15. Good knowledge of safety testing equipment and the proper use of protective gear.
16. Ability to prepare and conduct training sessions and meetings.
17. Ability to communicate effectively both orally and in writing.
18. Ability to work closely with school district and municipal personnel to assess safety hazards and the need for training in these areas.
19. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases.
20. Ability to establish and maintain effective working relationships with others.
21. Physical condition commensurate with the demands of the position.

LOCATION:          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

LOCATION:          Northeast Regional Information Center - Albany

BASIC FUNCTION:

The work involves responsibility for supervising, coordinating and providing training and assistance to boards of cooperative education and school district personnel using business and central office related software applications and endpoint devices supported by a BOCES Regional Information Center (RIC).  The incumbent may supervise a unit of personnel involved in installing and maintaining software applications as well as training and instructing the component school district personnel who use them.  This class differs from that of Program Coordinator II (Business Services) by virtue of the fact that a Managing Program Coordinator I (Business Services) may exercise supervision over others, conducts a special project or is engaged in servicing advanced software and/or endpoint systems for a large school district.  The incumbent may exercise supervision over Program Coordinators I and II (Administrative Services or Financial Services), Administrative Aides and Trainees and other staff.  The incumbent assists RIC management in a variety of tasks such as developing the annual budget and costs for services, assisting in the monitoring of internal business practices and procedures for accuracy, consistency, and efficiency, as well as making recommendations for improvement in all business functions.  The work is performed under the general supervision of a Managing Program Coordinator II or another RIC administrator. Does related work as required.

RESPONSIBILITIES:

1. Supervises and trains personnel involved in providing training and support services to school districts using software applications and assists in interpreting policy and procedure in order to perform business or central office functions of a board of cooperative education and/or school district.
2. Develops and implements software application plans for boards of cooperative education and school districts.
3. Prepares cost projections for upgrades and new installations.
4. Trains and assists BOCES and school district staff on stand-alone computers, software applications and endpoint devices used to perform business and central office related functions.
5. Assists BOCES and school district personnel with the implementation of the technology aspects of school district management programs and related policies and procedures.
6. Tests and installs business and central office related software applications and endpoint devices and analyzes and resolves computer hardware and software problems either onsite or by phone.
7. Meets with BOCES school district business office, technology personnel and administrators to discuss requests for program changes, advise on hardware and software purchases and coordinate technology projects.
8. Orders and tracks software applications purchased for BOCES and school districts and maintains detailed written records on training and services provided.
9. Maintains detailed records and files on all technical service and training.
10. Participates in regional user group meetings for the support and development of services supported by BOCES.
11. Distributes training documents, manuals, revisions, and memos, newsletter and other information pertaining to software use and related policies and procedures used in a BOCES and school district.
12. Researches new and updated software before distributing it to a BOCES and/or school district.
13. Advises and makes recommendations to BOCES and school personnel regarding hardware and software purchases.
14. Maintains an up-to-date knowledge on emerging theories, trends and best practices in technology integration, especially as they relate to business and central office functions.
15. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
16. Reports orally and in writing to a Managing Program Coordinator regarding program activities.
17. Coordinates purchasing details with vendors, BOCES and component school districts, is knowledgeable about school district funding and ensures that all New York State Education Department regulations and New York State municipal purchasing requirements have been met.
18. Ensures end of year fiscal reporting for BOCES and school districts and configures software and/or endpoint devices for new fiscal year.
19. Ensures federal and state wage, salary and earnings information is correctly reported.
20. Thorough knowledge of business and central office related software applications and endpoint devices supported by a BOCES Regional Information Center.
21. Good knowledge of the laws, rules and regulations governing New York State school districts.
22. Good knowledge of computer hardware and software industry.
23. Good knowledge of modern management and supervisory principles and practices.
24. Good knowledge of standard office practices and equipment.
25. Working knowledge of budget preparation and the BOCES budgetary process.
26. Ability to develop, design, coordinate and/or deliver technology training.
27. Ability to interpret and recommend policy and procedure as it relates to technology and business/central office functions.
28. Ability to utilize various software and computer database programs.
29. Ability to problem-solve computer user hardware and software problems.
30. Ability to form and maintain effective working relationships with others.
31. Ability to understand and empathize with computer user needs and concerns.
32. Ability to maintain records and prepare written and statistical reports clearly and concisely.
33. Ability to plan, supervise and schedule the work of others.
34. Ability to communicate effectively both orally and in writing.
35. Ability to apply computer technology, policy and procedure to a wide variety of BOCES and school district settings.

LOCATION:          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

LOCATION:         Career & Technical Education – Albany Campus

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:         Career & Technical Education – CTE Albany

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:                        Northeastern Regional Information Center – Albany 

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

LOCATION:                        Engagement & Development Services – Guilderland CSD

BASIC FUNCTION:          

This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required.

RESPONSIBILITIES:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies.
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc..
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations.
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations.
6. Good knowledge of appropriate media sources for dissemination of information.
7. Good knowledge of English usage, spelling, punctuation and grammar.
8. Ability to read, interpret, analyze and summarize complex written documents.
9. Ability to acquire a knowledge of school district operations and complex educational issues.
10. Ability to establish and maintain effective working relationships with others.
11. Ability to express oneself effectively in both oral or written form.
12. Physical condition commensurate with the demands of the position.  

LOCATION:          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:  
The work involves responsibility for training and instructing school district teachers and teaching staff using classroom software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance to teachers and teaching staff regarding planning and implementing technology integration into curriculum in alignment with New York State learning standards.  The incumbent also provides technology planning services for classroom use.  The incumbent also analyzes and provides recommendations to resolve software problems. 

The position of Program Coordinator I (Instructional Services) differs from that of Program Coordinator II (Instructional Services) by virtue of the fact that a Program Coordinator II (Instructional Services)’s duties and responsibilities, as well as the knowledge and experience, are more extensive than that of a Program Coordinator I (Instructional Services), and a Program Coordinator II (Instructional Services) serves as a lead worker.

The Program Coordinator (Instructional Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not generally perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Instructional Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Instructional Services) series are required to possess knowledge pertaining to teaching and curriculum software applications and do not generally maintain administrative or financial software applications.

The work of a Program Coordinator I (Instructional Services) is performed under the direct supervision of a higher-level Program Coordinator.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district instructional staff on software, hardware and internet use ensuring relatedness to the New York State Learning Standards, school district curriculum, instruction and assessment.
2. Schedules instructional sites and coordinates requests from schools regarding planning for training of teachers, proctors, and administrators.
3. Writes instructional course descriptions and publishes and distributes catalogs of teacher training courses.
4. Solicits training program evaluation from school districts to improve instructional staff training services.
5. Evaluates software and multimedia to ensure instructional congruence with district curriculum and the learning standards.
6. Tests and installs instructional software applications/updates and analyzes and resolves computer hardware and software problems either onsite or by phone.
7. Performs basic computer hardware and software installation, maintenance and network administration such as installing stand alone or Local Area Network computer hardware and software, configuring software, adding and removing end-users, and resolving printer problems.
8. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and instructional software purchases and coordinate technology projects.
9. Orders and tracks instructional software applications purchased for school districts and maintains detailed written records on training and services provided.
10. Participates in regional user group meetings for the support and development of instructional services supported by BOCES.
11. Distributes training documents, manuals, revisions, and memos, newsletter and other information pertaining to instructional software use in a school district.
12. Documents instructional software changes requested by component school districts and forwards it to the appropriate software company.
13. Researches new and updated instructional software before distributing it to a school district.
14. Advises and makes recommendations to school personnel regarding curriculum, hardware and software purchases.
15. Maintains an up-to-date knowledge on emerging theories and best practices in learning and teaching technology integration.
16. Attends, participates or hosts professional conferences and meetings and serves as liaison with the New York State Education Department, school districts officials, computer and instructional coordinators and other program-related agencies.
17. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
18. Good knowledge of computer instructional software applications supported by a BOCES Regional Information Center.
19. Good knowledge of New York State curriculum and learning standards.
20. Good knowledge of assigned local school districts needs for technology training services.
21. Working knowledge of computer hardware and software industry.
22. Ability to incorporate commercially available software into classroom curriculum.
23. Ability to preview and evaluate software and multimedia programs.
24. Ability to establish rapport and maintain cooperative working relationships with teachers.
25. Ability to work in both PC and Macintosh platforms.
26. Ability to develop, design, coordinate and/or deliver instructional technology training.
27. Ability to utilize various software and computer database programs.
28. Ability to problem-solve computer user hardware and software problems.
29. Ability to form and maintain effective working relationships with others.
30. Ability to understand and empathize with computer user needs and concerns.
31. Ability to maintain records and prepare written and statistical reports clearly and concisely.
32. Ability to communicate effectively both orally and in writing.
33. Ability to follow written and oral instructions.
34. Physical condition commensurate with the demands of the position.

LOCATION:          Northeastern Regional Information Center – 900 Watervliet Shaker Road 

BASIC FUNCTION:           

The work involves responsibility for performing highly complex duties and administrative support tasks to further the overall work of the organization or program. Incumbents typically serve as a personal secretary to the head of a department or major division relieving them of administrative and business detail and resolving day-to-day operational problems. This position is distinguished from that of Secretary I by virtue of its expanded scope of program support tasks, increased level of decision-making and the relatively small amount of time spent in the operation of office equipment. The work is performed under the general supervision of an administrator with considerable leeway allowed for the use of independent judgment in carrying out the details of the work. Supervision may be exercised over the work of clerical subordinates. Does related work as required.

RESPONSIBILITIES:

1. Prepares responses to letters concerning programs, policies and procedures for own or supervisor’s signature.
2. Opens, reviews and distributes incoming mail in accordance with staff assignments and attaches appropriate background material to correspondence.
3. Schedules and arranges meetings, conferences and appointments and assembles and coordinates background material.
4. Schedules and arranges travel and accommodations for senior personnel and other staff.
5. Coordinates the maintenance of and prepares agency financial, payroll, personnel and attendance records.    
6. Establishes and implements office procedures and maintains efficient work flow.
7. Designs, sets up and maintains files of correspondence, documents and records.                                                       
8. Transmits instructions from supervisor to appropriate staff orally, in writing, or electronically, and follows up to see that instructions are followed and deadlines are met.
9. May supervise staff in the assignment of clerical tasks.                                        
10. Screens callers and visitors to determine the nature of the inquiry, answers questions on established policy and procedure and/or refers to appropriate party or office. 
11. Prepares reports using statistical and narrative information.                                    
12. Monitors and tracks status of various program activities.                                          
13. Prepares correspondence, memoranda, reports, minutes of meetings, hearings and conferences and related material.
14. Monitors expenditures to maintain budgetary controls.                                              
15. Orders office supplies and maintains inventory of supplies and equipment.
16. Thorough knowledge of modern office terminology, procedures, equipment and business English.
17. Thorough knowledge of the principles and techniques of office management and clerical processing. 
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle administrative details independently including the composition of letters and memoranda.                                                                                           
20. Ability to analyze and summarize information in both narrative and numerical form.                                                                                                                           
21. Ability to design and maintain filing systems.
22. Ability to maintain program accounts and budgetary data.                                
23. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.                                                              
24. Ability to supervise and direct the work of others.                                                             
25. Ability to prepare and maintain complex records.
26. Ability to communicate effectively both orally and in writing.
27. Ability to establish and maintain effective working relationships with others.
28. Physical condition commensurate with the demands of the position.

LOCATION:          Special Education – Guilderland Central School District

SCHEDULE:       M-F @ 7:45AM to 10:45AM (2 Positions)
                         M-F @ 10:45AM to 1:45PM (2 Positions)

BASIC FUNCTION:          
The work involves facilitating the translation of verbal communication for deaf/hard-of-hearing students.  An incumbent is responsible for interpreting presentations, instructions, and assignments in a variety of settings, both sign-to-voice and voice-to-sign.  Direct supervision is received from the assigned school district or BOCES supervisor.  Does related work as required.

RESPONSIBILITIES:

1.     Receives verbal communication and interprets for students who are deaf/hard-of-hearing.

2.     Receives sign language communication from students who are deaf/hard-of-hearing.

3.     Provides fluent American Sign Language interpretation for seminars, classes, examinations, meetings, conferences, etc.

4.     Thorough knowledge of American Sign Language.

5.     Thorough knowledge of the English language.

6.     Good knowledge of the communication problems confronting the deaf/hard-of-hearing population within mainstream environments.

7.     Skill in sign language.

8.     Skill in receptive, expressive, and reverse interpreting.

9.     Ability to facilitate the successful completion of the communication process for students who are deaf/hard-of-hearing.

10.   Ability to understand verbal communication and express this communication to the deaf/hard-of-hearing using motor communication skills.

11.   Ability to understand and express both verbal and manual language.

12.   Ability to define abstract ideas into understandable manual language.

13.   Ability to maintain confidentiality.

14.   Patience, endurance, professionalism and sound judgment.

15.   Physical condition commensurate with the demands of the position.

LOCATION:         Central Administration – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The incumbent in this position performs work under the general direction of the Finance Specialist III for Management Services to assist with workflow related to financial record keeping and financial transactions of the BOCES.  Work assignments are received by a superior with major emphasis on tracking and maintaining various financial records and transactions of the BOCES.  Does related work as required.

RESPONSIBILITIES:

1. Processes financial data on a variety of accounts pertinent to the BOCES financial records, including but not limited to payroll records, purchase orders and accounts payable/receivable.
2. Assists in preparation of various financial reports, including but not limited to payroll reports, budget data, federal and state tax filings and purchase orders.
3. Assists in gathering financial data in support of annual budget preparation and maintenance of fiscal controls.
4. Enters financial information into computerized system.
5. Reviews and checks account keeping records and reports for arithmetical and clerical accuracy, completeness and proper extension.
6. Maintains databases and spreadsheets, performs word processing.
7. Handles various issues and complaints regarding financial matters.
8. Assists in maintenance of a variety of financial records relating to retirement, social security, state and federal withholding taxes.
9. Performs related duties as necessary.
10. Good knowledge of modern methods used in maintaining financial accounts and records.
11. Good knowledge on the use of the computer and software associated with spreadsheets, word processing and account keeping programs.
12. Good knowledge of budget, purchasing and payroll procedures.
13. Good knowledge of office terminology, procedures and equipment.
14. Good knowledge of Business English.
15. Ability to understand and carry out oral and written directions.
16. Ability to make arithmetic computations rapidly and accurately.
17. Clerical aptitude, mental alertness, a high degree of accuracy.
18. Neatness, integrity, tact and courtesy.