LOCATION:          Central Administration – 900 Watervliet-Shaker Road 

BASIC FUNCTION:

This position is responsible for reviewing and evaluating applications for teaching certificates, professional licenses or related credentials for compliance with New York State Education Department (NYSED) requirements.  The incumbent provides information to applicants, state and local education administrators and the general public on regulations pertaining to teacher certification and/or professional licensure.  Incumbent researches educational programs in the United States to evaluate their equivalency to NYS standards.  The work also involves conducting evaluations of teacher certification applications and credentials in accordance with applicable laws, regulations, policies and procedures to determine adherence to certification requirements prior to forwarding completed paperwork to the New York State Education Department’s Office of Teaching Initiatives.  Employees receive mandated training provided by NYSED, Office of Teaching Initiatives.  The work is performed under the general supervision of an assigned BOCES administrator with leeway allowed for independent judgement. Does related work as required

RESPONSIBILITIES:

1. Reviews and evaluates candidate credentials such as certification applications, transcripts and supporting documentation against NYSED standards to approve, deny or advise on additional coursework needed for teacher and administrative certification requests.
2. Provides direct technical assistance and policy guidance via phone, email and in-person consultations to school district HR staff, administrators and applicants regarding certification pathways, regulations updates and certification application status.
3. Conducts thorough, accurate and timely evaluations of applicant’s teacher certification application and credentials in accordance with applicable laws, regulations, policies and procedures to determine whether the application and supporting credentialing documentation, as provided by applicant, meets the certification requirements.
4. Completes evaluations for teacher certification-related applications including teaching assistant certificates and coaching licenses (temporary and professional).
5. Acts as a liaison between the staff of component school districts and the Office of Teaching Initiatives.
6. As required, researches out-of-state higher education institutions, accreditation status and course descriptions to assess whether non-NYS coursework and degree programs may meet New York State equivalency requirements to advise applicants on available certification pathways.
7. Maintains records of work performed and assists in preparing statistical reports.
8. Performs related duties, as assigned.
9. Good knowledge of credentialing techniques.
10. Good knowledge of practices, policies and procedures of public administration.
11. Good knowledge of the organization and functions of the education system.
12. Ability to develop, organize and maintain accurate records and files.
13. Ability to establish and maintain effective working relationships with others.
14. Ability to communicate effectively both orally and in writing.
15. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases.

LOCATION:            Adult Education Program – 900 Watervliet-Shaker Road

BASIC FUNCTION:

This is a professional position that involves the monitoring, coordination and evaluation of services provided in the Literacy Zone.  This coordinator monitors and supports educational programs, works with community members and staff to ensure an effective and efficient service delivery system.  The quality of services, the effectiveness of service providers and the awareness of program efficiency is a basic responsibility of this worker.  The work is performed under general supervision.  Does related work as required. 

RESPONSIBILITIES:

1. Monitors, assists in the coordination of, and evaluates the education and career development services provided;
2. Maintains contact with Literacy Zone service providers for the proper delivery of contracted services;
3. Coordinates a system of services delivered in the Literacy Zone with other community providers and resources;
4. Attends agency and community meetings as a representative from the BOCES as assigned with the goal of assisting with service coordination and to evaluate available services and the needs for additional services or providers;
5. Prepares and processes contracts, grants and program plans as assigned;
6. Acts as a liaison between local, state and private community-based agencies;
7. Keeps and maintains records and makes reports.
8. Good knowledge of federal, state and local laws, rules and regulations applicable to Adult Education;
9. Good knowledge of modern principles and practices of public administration;
10. Ability to work effectively with both professional and non-professional personnel;
11. Ability to prepare and write grant applications and to monitor and administer programs;
12. Ability to prepare reports and maintain records;
13. Initiative and resourcefulness; tact and courtesy;
14. Physical condition commensurate with the demands of the position.

LOCATION:                          Engagement & Development Services – 900 Watervliet-Shaker Road     

BASIC FUNCTION:

This is professional communications work with responsibility for developing and implementing a digital communications strategy for school district or BOCES programs in all digital platforms including web applications, intranets, document sharing and standards, social medial and other multi-media platforms.  Incumbents may design and produce educational, informational and promotional materials including publications, multimedia and video products to support the mission of the school district or BOCES. Incumbent works collaboratively with other communications staff to enhance the mission of publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

RESPONSIBILITIES:

1. Plans, develops and produces a wide range of digital content strategies and materials for both internal and external audiences, including but not limited to web content, multimedia graphics, audio and digital media, video design and social media strategy.
2. Establishes and maintains social media presence across various channels by creating, publishing and maintaining video, text and image content.
3. Works with appropriate school district and/or BOCES staff to ensure digital content is consistent with subsequent communications strategies and plans.
4. Works closely with school district and/or BOCES administrators and staff to assess digital content needs, opportunities and strategies.
5. Establishes and maintains project production schedules.
6. Evaluates emerging digital communication tools, such as new social media platforms, and makes recommendations on adding these tools to school district/BOCES digital content strategy.
7. Collects and confirms data from within and outside the school district and/or BOCES by conducting interviews, attending events, visiting facilities and reviewing subsequent communications materials.
8. Monitors and tracks feedback related to school district/BOCES programs and initiatives in digital environments and posts appropriate response.
9. Captures and analyzes social and digital media metrics and communicates any issues that require attention to school district and/or BOCES administrators.
10. Maintains familiarity with school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations.
11. Attends meetings and maintains records of information released.
12. Good knowledge of the principles and practices of digital content, including video production and storytelling.
13. Good knowledge of the operation and uses of a variety of sophisticated audio and visual media production equipment.
14. Good knowledge of the methods and techniques of design and development of video, audio and multi-image sound/slide programs.
15. Good knowledge of various digital media sources for dissemination of information.
16. Good knowledge of social media platforms and optimization.
17. Good knowledge of English usage, spelling, punctuation and grammar.
18. Ability to conceptualize and create concepts and scripts for digital media projects and coordinate project to completion.
19. Ability to read, interpret, analyze and summarize complex written documents.
20. Ability to establish and maintain effective working relationships with others.
21. Ability to express oneself effectively in both oral, written and digital form.
22. Physical condition commensurate with the demands of the position. 

LOCATION:          Adult Education Program – 900 Watervliet-Shaker Road

SCHEDULE:        Monday – Friday 8:30AM – 4:30PM

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:                          Educational Support Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

This highly technical work involves oversight of the collection, validation, analysis, reporting, and security of student, staff, and programmatic data for BOCES and its component districts. Under the general supervision of the Deputy Director of Educational Support Services, the incumbent ensures compliance with New York State Education Department (NYSED) reporting requirements and supports data-driven decision-making focused on professional development and school improvement across instructional and operational systems. The incumbent oversees the work of employees who maintain various student data management systems by providing guidance and support. Does related work as required.

RESPONSIBILITIES:

1. Oversees and coordinates BOCES data management services, taking primary responsibility for submission of all student and staff reporting to ensure collection, accuracy and timeliness for NYSED, RICs, and state/federal agencies.
2. Provides training and first-line support for instructional and administrative staff on maintenance of school/student information database, reporting and all other applicable functions.
3. Works with administration to create and execute data-driven professional development plans focused on school improvement and accountability.
4. Leads the transition of student data systems, collaborating with the appropriate BOCES administrators to migrate all relevant data into the applicable student information systems.
5. Ensures compliance with data governance and privacy laws (FERPA), working directly with program directors and district counsel to ensure mandated reporting for DASA, SSEC, and Corporal Punishment.
6. Executes critical data collections and audits, including but not limited to the CRDC, BOCES Report Card, and quarterly quality audits to maintain high data integrity.
7. Serves as the primary liaison between BOCES, component districts, RICs, and NYSED for all data reporting, systems, and accountability-related processes (including Medicaid).
8. Develops and implements standardized procedures for consistent data collection and reporting practices across all programs and districts.
9. Drives data-informed leadership by preparing reports for administrators.
10. Participates in the Instructional Technology Committee, Professional Development Committee and strategic planning.
11. Develops and facilitates professional development for district and BOCES staff regarding data systems, privacy protocols, school accountability and reporting tools.
12. Attends and contributes to local, regional and Statewide committees and professional associations.
13. Performs all related duties as required.
14. Thorough knowledge of data governance frameworks, school improvement metrics, and the strategic application of longitudinal data to enhance instructional outcomes and professional learning.
15. Thorough knowledge of data analytics and reporting systems used to evaluate program effectiveness, monitor student achievement trends, and support evidence-based decision-making.
16. Thorough knowledge of the laws, rules and regulations governing New York State school districts relating to data reporting standards and accountability protocols.
17. Good knowledge of standard office practices and equipment.
18. Ability to synthesize complex data into clear, actionable insights and communicate these findings effectively to boards, administrators, and diverse educational stakeholders.
19. Ability to develop data driven strategies and deliver trainings across multiple programs.
20. Ability to form and maintain effective working relationships with others.
21. Ability to maintain records and prepare written and statistical reports clearly and concisely.
22. Ability to lead and oversee the work of others.
23. Ability to communicate effectively both orally and in writing.

LOCATION:                          Educational Support Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

This highly technical work involves oversight of the collection, validation, analysis, reporting, and security of student, staff, and programmatic data for BOCES and its component districts. Under the general supervision of the Deputy Director of Educational Support Services, the incumbent ensures compliance with New York State Education Department (NYSED) reporting requirements and supports data-driven decision-making focused on professional development and school improvement across instructional and operational systems. Oversees the work of employees who maintain various student data management systems by providing guidance and support. Does related work as required.

RESPONSIBILITIES:

1. Oversee and coordinate BOCES data management services, taking primary responsibility for submission of all student and staff reporting to ensure collection, accuracy and timeliness for NYSED, RICs, and state/federal agencies. 
2. Lead the transition of student data systems, collaborating with the appropriate BOCES administrators to migrate all relevant data into the applicable student information systems.
3. Ensure compliance with data governance and privacy laws (FERPA), working directly with program directors and district counsel to ensure mandated reporting for DASA, SSEC, and Corporal Punishment.
4. Execute critical data collections and audits, including but not limited to the CRDC, BOCES Report Card, and quarterly quality audits to maintain high data integrity.
5. Serve as the primary liaison between BOCES, component districts, RICs, and NYSED for all data reporting, systems, and accountability-related processes (including Medicaid).
6. Manage and maintain internal and external school communication systems.
7. Develop and implement standardized procedures for consistent data collection and reporting practices across all programs and districts.
8. Provide training and first-line support for instructional and administrative staff on maintenance of school/student information database, reporting and all other applicable functions.
9. Work with administration to create and execute data-driven professional development plans focused on school improvement and accountability.
10. Drive data-informed leadership by preparing reports for administrators.
11. Participate in the Instructional Technology Committee, Professional Development Committee and strategic planning.
12. Develop and facilitate professional development for district and BOCES staff regarding data systems, privacy protocols, school accountability and reporting tools.
13. Attend and contribute to local, regional and Statewide committees and professional associations.
14. Performs all related duties as required. 
15. Thorough knowledge of data governance frameworks, school improvement metrics, and the strategic application of longitudinal data to enhance instructional outcomes and professional learning.
16. Expertise in data analytics and reporting systems used to evaluate program effectiveness, monitor student achievement trends, and support evidence-based decision-making.
17. Strong ability to synthesize complex data into clear, actionable insights and communicate these findings effectively to boards, administrators, and diverse educational stakeholders.
18. Proven leadership in data literacy, with the ability to oversee the work of staff and provide professional development that empowers educators to use data-driven strategies across multiple programs.
19. Ability to maintain high-level technical partnerships with school district personnel, NYSED representatives, and RICs to ensure data accuracy, security compliance, and alignment with state reporting standards.

LOCATION:                          Special Education – Multiple Locations (schedule TBD)

BASIC  FUNCTION:

The work involves responsibility for enhancing employability, maximizing independence and assisting in the development of the capacities and strengths of students who are blind and/or visually impaired.  Incumbents teach vision-impaired students the skills, concepts and techniques necessary to travel safely, efficiently and confidently through any environment and under all environmental conditions and situations.  Incumbents work one-on-one with students in their school to help them learn adaptive skills that allow them to overcome the obstacles in day-to-day life, enabling them to more fully integrate into their community.  Incumbents are expected to perform independently the full range of duties associated with orientation and mobility, assisting in the development of the capacities and strengths of people who are blind and visually impaired.  Does related work as required.

RESPONSIBILITIES:

1. Develop and carry out individualized orientation and mobility training for each student.
2. Assist with basic orientation and concepts of body awareness, directionality and geometric shapes.
3. Assist students with obtaining independence and confidence.
4. Teach primary travel systems using residual vision, sighted guide, long cane, prescribed low vision aides or a combination of travel systems.
5. Teach effective indoor travel techniques.
6. Teach self-protective techniques.
7. Provide training and room or building familiarization.
8. Teach safe and effective negotiation of outdoor areas including street crossing at various traffic-controlled intersections.
9. Assist with learning how to use public transportation.
10. Thorough knowledge of the principles and practices of orientation and mobility assessment, selection, and application.
11. Good knowledge of current special education practices for young children.
12. Ability to deliver assistance and services through special education programs.
13. Physical condition commensurate with the demands of the position.

LOCATION:                          Engagement & Development Services – Valley Central School District

BASIC FUNCTION:           

This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required.

RESPONSIBILITIES:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies.
2. Plans, develops and produces a wide range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc..
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations.
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations.
6. Good knowledge of appropriate media sources for dissemination of information.
7. Good knowledge of English usage, spelling, punctuation and grammar.
8. Ability to read, interpret, analyze and summarize complex written documents.
9. Ability to acquire a knowledge of school district operations and complex educational issues.
10. Ability to establish and maintain effective working relationships with others.
11. Ability to express oneself effectively in both oral or written form.
12. Physical condition commensurate with the demands of the position.  

LOCATION:            Adult Education Program – 388 Clinton Avenue, Albany

SCHEDULE:         Monday–Friday, (exact hours to be determined but fall within 12pm to 8pm)

BASIC FUNCTION:

These duties involve the responsibility in providing sound counseling and assistance which connect adult participants and their families to pathways out of poverty. Incumbent in this position establishes links with vocational/educational service providers in the local community and refers students for these services.  Case management in the Literacy Zone should provide referral to address participants’ specific needs including, but not limited to, transition to employment, post-secondary education or training, apprenticeship programming, access to benefits, physical and mental health, legal services, financial services, and housing. The work is performed under the general supervision of the Adult Education Program Manager.  Supervision is not the responsibility of this class.  Does related work as required.

RESPONSIBILITIES:

1. Conducts a comprehensive literacy and educational/vocational assessment to develop a plan of services to meet these needs.
2. Identify post secondary transition programs and assists out-of-school youth and adults to obtain a NYS High School Equivalency diploma and succeed in post secondary education, apprenticeship programs or training.
3. Communicates effectively and collaborates with BOCES HSE & English as a Second Language teachers to ascertain barriers that specific students may be experiencing that prevent them from meeting their educational/vocational goals.
4. Assists adult education students with workforce development programs, including apprenticeship, adult Career and Technical Education/workforce training and career pathways including career exploration using NYSED/CUNY CareerKits.
5. Collaborates with and refers adults’ education students to various community partners for wrap around services including health literacy, financial literacy, family literacy, school engagement and more.
6. Assists and supports adult education students in employability and life coping skills such as job searches, resume writing and job interviewing skills to enable them to become self-sufficient.
7. Researches and refers adult education students to pathways to citizenship and English language proficiency for limited English language adults.
8. Researches and assists students in acquiring related supportive services such as one-stop career counseling, transportation, public assistance and childcare.
9. Refers adult education students to programs that enable out-of-school youth and adults who are receiving public assistance, or families with incomes 200% below the poverty level, to obtain and retain employment.
10. Prepares a variety of records and reports related to adult education students and program activities and outcomes.
11. Refers adult education students to transition programs for youth and adults returning to the community from incarceration.
12. Supports individuals with disabilities and their families.
13. Supports mature workers and senior citizens to enable them to stay out of poverty.
14. Provides transition support for returning veterans and their families, including disabled veterans.
15. Good knowledge of vocational career ladders and attainment skills.
16. Good knowledge of federal, state and local laws, rules and regulations applicable to Adult Education.
17. Good knowledge of labor market trends and requirements and the skills, abilities and experiences required in a wide variety of occupations.
18. Good knowledge of the available educational, training and employment resources.
19. Ability to communicate effectively both orally and in writing.
20. Ability to work effectively with both professional and non-professional personnel.
21. Ability to establish and maintain effective interpersonal relationships.
22. Ability to prepare reports and maintain records.
23. Initiative and resourcefulness; tact and courtesy.
24. Physical condition commensurate with the demands of the position.

LOCATION:           Adult Health Careers Program - 925B Watervliet-Shaker Road

BASIC FUNCTION:

This is a professional position that involves the coordination of all clinical aspects of the adult and secondary Health Careers & Services Programs at Capital Region BOCES. The incumbent will work collaboratively with the CTE administrative team and will have full responsibility for planning, scheduling, and execution of the clinical aspects of the Health Careers and Services programming, including but not limited to the Practical Nursing program. The work is performed under the direct supervision of the Health Careers & Services Supervisor. The incumbent exercises direct supervision of clinical instructors and directly coordinates and oversees the students of the Health Careers & Services Programs during the clinical and simulation rotations required in their respective programs. Does related work as required.

RESPONSIBILITIES:

1. Responsible for planning, scheduling, tracking and executing all clinical aspects of the Health Careers & Services programming including but not limited to SIMS lab, skills lab and coordination of required clinical rotations.
2. Communicates effectively with Health Careers & Services Supervisor to understand clinical requirements and implement SIMS lab curriculum and clinical objectives.
3. Maintains the appropriate student records from admission and throughout program as it pertains to clinical requirements for student attendance, grades, skill performance, anecdotal records, clinical schedules and clinical instructional resources.
4. Develops schedule for clinical instructors in collaboration with the Health Careers & Services Supervisor;
5. Coordinates the scheduling of clinical instructor substitutes for adult and secondary health careers programs, in collaboration with the Health Careers & Services Supervisor.
6. Directly supervises and evaluates each teacher’s performance in the clinical area.
7. Evaluates applicant and student records for compliance and validity of all clinical site requirements such as physicals, immunization records, medical documentation, CPR certification and CNA certifications.
8. Collaborates with Health Careers & Services Supervisor to align clinical experiences to objectives in the classroom-based curriculum.
9. Oversees facility orientation for students and instructors for each of the clinical rotations.
10. Collaborates with Regional Test Sites to schedule and oversee testing and scheduling of eligible students.
11. Organizes and conducts orientations, and regular meetings with clinical staff in collaboration with Health Careers & Services Supervisor.
12. Organizes professional development opportunities for clinical staff in collaboration with Health Careers & Services Supervisor;
13. Plans and executes programs to enhance orientations and retention of students in collaboration with Health Careers & Services Supervisor;
14. Plans and executes programs to enhance student skills remediation in collaboration with Health Careers & Services Supervisor;
15. Participates in all aspects of Health Careers & Services Program, such as committees and professional meetings;
16. Meets with health agencies to coordinate student clinical experiences in collaboration with director;
17. Performs related duties as required.
18. Good knowledge of modern principles and practices of health care programs and services;
19. Good knowledge of database management;
20. Working knowledge of federal, state and local laws, rules and regulations applicable to Health Careers & Services programming;
21. Ability to supervise and evaluate the work of others;
22. Ability to coordinate multiple class and work schedules;
23. Ability to work effectively with both professional and non-professional personnel;
24. Ability to prepare reports and maintain records;
25. Initiative and resourcefulness.

LOCATION:          Northeast Regional Information Center – 900 Watervliet-Shaker Road

BASIC FUNCTION:          

The work involves responsibility for performing highly complex duties and administrative support tasks to further the overall work of the organization or program. Incumbents typically serve as a personal secretary to the head of a department or major division relieving them of administrative and business detail and resolving day-to-day operational problems. This position is distinguished from that of Secretary I by virtue of its expanded scope of program support tasks, increased level of decision-making and the relatively small amount of time spent in the operation of office equipment. The work is performed under the general supervision of an administrator with considerable leeway allowed for the use of independent judgment in carrying out the details of the work. Supervision may be exercised over the work of clerical subordinates. Does related work as required.

RESPONSIBILITIES:

1. Prepares responses to letters concerning programs, policies and procedures for own or supervisor’s signature.
2. Opens, reviews and distributes incoming mail in accordance with staff assignments and attaches appropriate background material to correspondence.
3. Schedules and arranges meetings, conferences and appointments and assembles and coordinates background material.
4. Schedules and arranges travel and accommodations for senior personnel and other staff.
5. Coordinates the maintenance of and prepares agency financial, payroll, personnel and attendance records.    
6. Establishes and implements office procedures and maintains efficient work flow.
7. Designs, sets up and maintains files of correspondence, documents and records.                                              
8. Transmits instructions from supervisor to appropriate staff orally, in writing, or electronically, and follows up to see that instructions are followed and deadlines are met.
9. May supervise staff in the assignment of clerical tasks.                                        
10. Screens callers and visitors to determine the nature of the inquiry, answers questions on established policy and procedure and/or refers to appropriate party or office. 
11. Prepares reports using statistical and narrative information.                                    
12. Monitors and tracks status of various program activities.                                          
13. Prepares correspondence, memoranda, reports, minutes of meetings, hearings and conferences and related material.
14. Monitors expenditures to maintain budgetary controls.                                              
15. Orders office supplies and maintains inventory of supplies and equipment.
16. Thorough knowledge of modern office terminology, procedures, equipment and business English.
17. Thorough knowledge of the principles and techniques of office management and clerical processing. 
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle administrative details independently including the composition of letters and memoranda.                                                                                           
20. Ability to analyze and summarize information in both narrative and numerical form.                                                                                                                           
21. Ability to design and maintain filing systems.
22. Ability to maintain program accounts and budgetary data.                                
23. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.                                                              
24. Ability to supervise and direct the work of others.                                                             
25. Ability to prepare and maintain complex records.
26. Ability to communicate effectively both orally and in writing.
27. Ability to establish and maintain effective working relationships with others.        
28. Physical condition commensurate with the demands of the position.

LOCATION:                          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

LOCATION:          Northeast Regional Information System – 900 Watervliet-Shaker Road  

BASIC FUNCTION:

Works as a staff assistant in performing a variety of routine administrative tasks.  Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency.  Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor.  Does related work as required.

RESPONSIBILITIES:

1. Talks with persons registering complaints regarding the agency’s services, rules and regulations.
2. Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.
3. Prepares a variety of routine reports as assigned.
4. Obtains a variety of information preparatory to the budget, annual reports or similar projects.
5. Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.
6. Operates a computer terminal in maintaining various financial records and reports.
7. Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.
8. Keeps and maintains records and reports.
9. Good knowledge of office terminology, procedures and equipment.
10. Good knowledge of business arithmetic and English.
11. Working knowledge of personnel methods and procedures, organization, reporting and communications.
12. Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.
13. Working knowledge of budget and purchasing procedures.
14. Ability to layout work for others.
15. Ability to get along well with subordinates and others and to secure their cooperation.
16. Ability to properly interpret and make decisions in conference with laws, regulations and policies.
17. Ability to keep records and to prepare periodic reports on such records.
18. Physical condition commensurate with the demands of the position.

LOCATION:    Northeastern Regional Information Center – 900 Watervliet Shaker Road

BASIC FUNCTION:
Performs responsible administrative work for the Assistant Superintendent – NERIC at Capital Region BOCES. Incumbent in this class independently performs highly complex duties and administrative tasks supporting the work of the Assistant Superintendent. Incumbent will serve as a personal assistant to the Assistant Superintendent, relieving them of administrative and business detail and resolving day-to-day operational problems. The work calls for the frequent exercise in independent judgment in providing information regarding division and organizational policies, procedures, and practices and in conducting office activities. Employees in this class handle the more difficult assignments in the performance of their duties. The work is performed under the general supervision of the Assistant Superintendent with considerable leeway allowed for the use of independent judgment in carrying out the details of the work. Does related work as required.

RESPONSIBILITIES:
1.    Prepares responses to letters concerning services, policies and procedures for own signature or that of the Assistant Superintendent.
2.    Maintains records of all travel arrangements, conference requests, and other related activities including purchase orders, and claim reimbursement requests.
3.    Schedules and arranges meetings, conferences, and appointments and assembles and coordinates background material.
4.    Organizes and executes organization-wide and regional events.
5.    Serves as a notetaker during meetings and produces minutes of meetings, when appropriate.
6.    Answers the telephone and directs callers appropriately, answering basic procedural and informational questions pertaining to the various programs and services of the BOCES and NERIC.
7.    Prepares original documents for signature by the Assistant Superintendent.
8.    Maintains and prepares various departmental and state reports using statistical and narrative information.
9.    Maintains the Assistant Superintendent’s calendar, screens and greets visitors.
10.    Monitors and tracks status of various organizational, division, and regional activities and events.
11.    Performs departmental organization of files, correspondence and other documents.
12.    Proofreads outgoing correspondence.
13.    Prepares contractual divisional materials for board approval.
14.    Receives, sorts, and delivers mail received for the office.
15.    Performs other related duties, as required.
16.    Thorough knowledge of administrative practices.
17.    Thorough knowledge of office practices and procedures.
18.    Thorough knowledge of word processing and spreadsheet software.
19.    Thorough knowledge of the principles of business English.
20.    Good knowledge of the organization, functions, laws, policies and regulations of the office of the Assistant Superintendent and BOCES.
21.    Good knowledge of school district operations and key contacts.
22.    Ability to handle routine administrative details independently, including the composition of letters, memoranda, and statistical reports.
23.    Ability to analyze and summarize information in both narrative and numerical form.
24.    Ability to design and maintain filing systems.
25.    Ability to understand and interpret written material.
26.    Ability to express oneself clearly and concisely, both orally and in writing.
27.    Ability to establish and maintain cooperative relations with the public, governmental/private agencies, and component school district administration, and personnel.
28.    Physical condition commensurate with the demands of the position.

LOCATION:          Northeastern Regional Information Center – 900 Watervliet-Shaker Road

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

LOCATION:          Northeast Regional Information Center – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for training and instructing school district personnel using financial software applications supported by a BOCES Regional Information Center (RIC).  Incumbents in this class also provide technical assistance to school district personnel to resolve financial software problems. This position of Program Coordinator I (Financial Services) differs from that of Program Coordinator II (Financial Services) by virtue of the fact that a Program Coordinator II’s (Financial Services) duties and responsibilities, as well as the knowledge and experience are more extensive than that of a Program Coordinator I (Financial Services).  A Program Coordinator II (Financial Services) is also involved with school districts in the technology planning process, and usually does not interact with other governmental agencies to resolve technical financial issues.

The Program Coordinator (Financial Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that Program Coordinators (Financial Services) do not generally perform Local Area Network (LAN) or Wide Area Network (WAN) support services. 

The Program Coordinator (Financial Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Financial Services) series are required to possess knowledge pertaining to financial record maintenance and do not generally maintain administrative or instructional software applications.

The work of a Program Coordinator I (Financial Services) is performed under the direct supervision of a higher level Program Coordinator.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on financial software applications used to perform accounting, payroll, budgeting and other financial activities.
2. Administers and maintains a computerized financial system for a school district.
3. Writes documentation regarding financial software use.
4. Acts as liaison between school districts and software vendors.
5. Acts as liaison between school administrators and clerical staff to formulate training and strategies for financial software use in a school district.
6. Documents and distributes financial software upgrades.
7. Prepares financial documentation or reports such as W2 and 1099 Forms or Federal and State retirement reporting for a school district.
8. Tests and installs financial software applications/updates and analyzes and resolves computer hardware and software problems either onsite or by phone.
9. Performs basic computer hardware and financial software installation, maintenance and network administration such as installing stand alone or Local Area Network computer hardware and software, configuring software, adding and removing end-users, and resolving printer problems.
10. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and financial software purchases and coordinate technology projects.
11. Orders and tracks financial software applications purchased for school districts, maintains detailed written records on training and services provided.
12. Participates in regional user group meetings for the support and development of financial services supported by BOCES.
13. Distributes training documents, manuals, revisions, and memos, newsletters and other information pertaining to financial software use in a school district.
14. Documents financial software changes requested by component school districts and forwards it to the appropriate software company.
15. Researches new and updated financial software before distributing it to a school district.
16. Advises and makes recommendations to school personnel regarding financial software purchases.
17. Maintains an up-to-date knowledge on emerging theories and best practices in learning and teaching technology integration.
18. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
19. May contact government agencies such as the Internal Revenue Service or the New York State Department of Taxation and Finance to research questions or resolve problems.
20. Good knowledge of computer financial software applications supported by a BOCES Regional Information Center.
21. Good knowledge of the financial record maintenance procedures.
22. Good knowledge of assigned local school districts needs for technology training services.
23. Working knowledge of computer hardware and software industry.
24. Working knowledge of standard office practices and equipment.
25. Ability to develop, design, coordinate and/or deliver technology training.
26. Ability to utilize various software and computer database programs.
27. Ability to problem-solve computer user hardware and software problems.
28. Ability to form and maintain effective working relationships with others.
29. Ability to understand and empathize with computer user needs and concerns.
30. Ability to maintain records and prepare written and statistical reports clearly and concisely.
31. Ability to communicate effectively both orally and in writing.
32. Ability to follow written and oral instructions.
33. Physical condition commensurate with the demands of the position.

LOCATION:          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:  
The work involves responsibility for training and instructing school district teachers and teaching staff using classroom software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance to teachers and teaching staff regarding planning and implementing technology integration into curriculum in alignment with New York State learning standards.  The incumbent also provides technology planning services for classroom use.  The incumbent also analyzes and provides recommendations to resolve software problems. 

The position of Program Coordinator I (Instructional Services) differs from that of Program Coordinator II (Instructional Services) by virtue of the fact that a Program Coordinator II (Instructional Services)’s duties and responsibilities, as well as the knowledge and experience, are more extensive than that of a Program Coordinator I (Instructional Services), and a Program Coordinator II (Instructional Services) serves as a lead worker.

The Program Coordinator (Instructional Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not generally perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Instructional Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Instructional Services) series are required to possess knowledge pertaining to teaching and curriculum software applications and do not generally maintain administrative or financial software applications.

The work of a Program Coordinator I (Instructional Services) is performed under the direct supervision of a higher-level Program Coordinator.  The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district instructional staff on software, hardware and internet use ensuring relatedness to the New York State Learning Standards, school district curriculum, instruction and assessment.
2. Schedules instructional sites and coordinates requests from schools regarding planning for training of teachers, proctors, and administrators.
3. Writes instructional course descriptions and publishes and distributes catalogs of teacher training courses.
4. Solicits training program evaluation from school districts to improve instructional staff training services.
5. Evaluates software and multimedia to ensure instructional congruence with district curriculum and the learning standards.
6. Tests and installs instructional software applications/updates and analyzes and resolves computer hardware and software problems either onsite or by phone.
7. Performs basic computer hardware and software installation, maintenance and network administration such as installing stand alone or Local Area Network computer hardware and software, configuring software, adding and removing end-users, and resolving printer problems.
8. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and instructional software purchases and coordinate technology projects.
9. Orders and tracks instructional software applications purchased for school districts and maintains detailed written records on training and services provided.
10. Participates in regional user group meetings for the support and development of instructional services supported by BOCES.
11. Distributes training documents, manuals, revisions, and memos, newsletter and other information pertaining to instructional software use in a school district.
12. Documents instructional software changes requested by component school districts and forwards it to the appropriate software company.
13. Researches new and updated instructional software before distributing it to a school district.
14. Advises and makes recommendations to school personnel regarding curriculum, hardware and software purchases.
15. Maintains an up-to-date knowledge on emerging theories and best practices in learning and teaching technology integration.
16. Attends, participates or hosts professional conferences and meetings and serves as liaison with the New York State Education Department, school districts officials, computer and instructional coordinators and other program-related agencies.
17. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
18. Good knowledge of computer instructional software applications supported by a BOCES Regional Information Center.
19. Good knowledge of New York State curriculum and learning standards.
20. Good knowledge of assigned local school districts needs for technology training services.
21. Working knowledge of computer hardware and software industry.
22. Ability to incorporate commercially available software into classroom curriculum.
23. Ability to preview and evaluate software and multimedia programs.
24. Ability to establish rapport and maintain cooperative working relationships with teachers.
25. Ability to work in both PC and Macintosh platforms.
26. Ability to develop, design, coordinate and/or deliver instructional technology training.
27. Ability to utilize various software and computer database programs.
28. Ability to problem-solve computer user hardware and software problems.
29. Ability to form and maintain effective working relationships with others.
30. Ability to understand and empathize with computer user needs and concerns.
31. Ability to maintain records and prepare written and statistical reports clearly and concisely.
32. Ability to communicate effectively both orally and in writing.
33. Ability to follow written and oral instructions.
34. Physical condition commensurate with the demands of the position.

LOCATION:                          Northeastern Regional Information Center – 900 Watervliet-Shaker Road

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.