LOCATION:          Career & Technical Education-Adult Education – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

RESPONSIBILITIES:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

LOCATION:          Northeast Regional Information System – 900 Watervliet-Shaker Road  

BASIC FUNCTION:

Works as a staff assistant in performing a variety of routine administrative tasks.  Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency.  Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor.  Does related work as required.

RESPONSIBILITIES:

1. Talks with persons registering complaints regarding the agency’s services, rules and regulations.
2. Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.
3. Prepares a variety of routine reports as assigned.
4. Obtains a variety of information preparatory to the budget, annual reports or similar projects.
5. Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.
6. Operates a computer terminal in maintaining various financial records and reports.
7. Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.
8. Keeps and maintains records and reports.
9. Good knowledge of office terminology, procedures and equipment.
10. Good knowledge of business arithmetic and English.
11. Working knowledge of personnel methods and procedures, organization, reporting and communications.
12. Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.
13. Working knowledge of budget and purchasing procedures.
14. Ability to layout work for others.
15. Ability to get along well with subordinates and others and to secure their cooperation.
16. Ability to properly interpret and make decisions in conference with laws, regulations and policies.
17. Ability to keep records and to prepare periodic reports on such records.
18. Physical condition commensurate with the demands of the position.

LOCATION:          Engagement & Development Services – 900 Watervliet-Shaker Road

BASIC FUNCTION:

Employees in this class assist a department by expediting, coordinating and interpreting to staff, departmental policies and procedures in administrative matters; does related work as required. Incumbent frees the time of the department or program head for planning and policy-making and for attention to duties requiring technical knowledge.  Work is performed in accordance with policies and objectives outlined by the agency head, permitting the employee some leeway for the exercise of independent judgment.  Employees may have responsibility for interpreting departmental policies to staff, and for training and supervising employees in work other than that of a technical nature.  This title is used for two different job levels.  This distinction is made on the basis of independence with which the employees work, the complexity of their assignments and the authority delegated to them by their superiors.  Administrative Assistants II are at the highest job level.

RESPONSIBILITIES:

1. Good knowledge of principles and practices of office management, including a knowledge of personnel methods and procedures, organization, reporting and communications.
2. Good knowledge of office terminology, procedures and equipment; good knowledge of business arithmetic and English.
3. Working knowledge of statistical techniques.
4. Ability to train and supervise employees in office methods and procedures.
5. Ability to organize and layout work for others.
6. Ability to get along well with subordinates and others and to secure their cooperation.
7. Resourcefulness.
8. Tact and courtesy.
9. Dependability.
10. Physical condition commensurate with the position.

LOCATION:          Northeastern Regional Information Center – Albany or North Country

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

LOCATION:          Career & Technical Education – 900 Watervliet-Shaker Road

BASIC FUNCTION:

This is a professional position that involves managing, monitoring, coordination and evaluation of services provided in the Adult Education Program.  This program manager monitors and supports educational programs, and works with community members and staff to ensure an effective and efficient service delivery system.  The quality of services, the effectiveness of service providers and the awareness of program efficiency is a basic responsibility of this worker.  The work is performed under the general supervision of a designated supervisor.  Does related work as required. 

RESPONSIBILITIES:

1. Conducts teacher evaluation and site visits to review program effectiveness.
2. Manages and evaluates the adult education services provided.
3. Assists in preparing and processing contracts, grants, and program plans as assigned.
4. Maintains positive relationships with various sites that host space for programs including facilities agreements, memorandums of understanding and liability forms.
5. Creates and manages the budget for all programs including, but not limited to, Adult Basic Education, High School Equivalency, and English-as-a-second Language.
6. Implements an open-enrollment process for adult learners that includes educational services as well as career development and wrap-around services.
7. Acts as a liaison between local, state, and private community-based agencies.
8. Serves as a BOCES representative in community meetings and events to assist in community needs assessments.
9. Secures educational sites throughout Albany to provide educational services. 
10. Ensures all educators have required credentials and 14 hours of professional development through the Regional Adult Education Network.
11. Provides additional training and supervision to all teachers and support staff.
12. Monitors and evaluates program data through various program database programs and creates reports.
13. Submits and maintains accurate record keeping of all NYSED financial forms.
14. Explores additional funding sources to support program services that expand adult services;
15. Keeps and maintains records and makes reports.
16. Good knowledge of federal, state and local laws, rules and regulations applicable to Adult Education.
17. Good knowledge of modern principles and practices of public administration.
18. Good knowledge of database management. 
19. Ability to work effectively with both professional and non-professional personnel.
20. Ability to prepare and write grant applications and to monitor and administer programs.
21. Ability to prepare reports and maintain records.
22. Initiative and resourcefulness; tact and courtesy.
23. Physical condition commensurate with the demands of the position.

LOCATION:         Central Administration – CTE Albany

BASIC FUNCTION:

The incumbent in this position performs work under the general direction of the Finance Specialist III for Management Services to assist with workflow related to financial record keeping and financial transactions of the BOCES.  Work assignments are received by a superior with major emphasis on tracking and maintaining various financial records and transactions of the BOCES.  Does related work as required.

RESPONSIBILITIES:

1. Processes financial data on a variety of accounts pertinent to the BOCES financial records, including but not limited to payroll records, purchase orders and accounts payable/receivable.
2. Assists in preparation of various financial reports, including but not limited to payroll reports, budget data, federal and state tax filings and purchase orders.
3. Assists in gathering financial data in support of annual budget preparation and maintenance of fiscal controls.
4. Enters financial information into computerized system.
5. Reviews and checks account keeping records and reports for arithmetical and clerical accuracy, completeness and proper extension.
6. Maintains databases and spreadsheets, performs word processing.
7. Handles various issues and complaints regarding financial matters.
8. Assists in maintenance of a variety of financial records relating to retirement, social security, state and federal withholding taxes.
9. Performs related duties as necessary.
10. Good knowledge of modern methods used in maintaining financial accounts and records.
11. Good knowledge on the use of the computer and software associated with spreadsheets, word processing and account keeping programs.
12. Good knowledge of budget, purchasing and payroll procedures.
13. Good knowledge of office terminology, procedures and equipment.
14. Good knowledge of Business English.
15. Ability to understand and carry out oral and written directions.
16. Ability to make arithmetic computations rapidly and accurately.
17. Clerical aptitude, mental alertness, a high degree of accuracy.
18. Neatness, integrity, tact and courtesy.

LOCATION:          Northeastern Regional Information Center – 900 Watervliet-Shaler Road

BASIC FUNCTION:          

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC).  The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting. 

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services).  A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher-level Program Coordinator. The incumbent exercises no supervision.  Does related work as required.

RESPONSIBILITIES:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

LOCATION:          Special Education – Guilderland Central School District

SCHEDULE:       M-F @ 7:45AM to 10:45AM (2 Positions)
                         M-F @ 10:45AM to 1:45PM (2 Positions)

BASIC FUNCTION:          
The work involves facilitating the translation of verbal communication for deaf/hard-of-hearing students.  An incumbent is responsible for interpreting presentations, instructions, and assignments in a variety of settings, both sign-to-voice and voice-to-sign.  Direct supervision is received from the assigned school district or BOCES supervisor.  Does related work as required.

RESPONSIBILITIES:

1.     Receives verbal communication and interprets for students who are deaf/hard-of-hearing.

2.     Receives sign language communication from students who are deaf/hard-of-hearing.

3.     Provides fluent American Sign Language interpretation for seminars, classes, examinations, meetings, conferences, etc.

4.     Thorough knowledge of American Sign Language.

5.     Thorough knowledge of the English language.

6.     Good knowledge of the communication problems confronting the deaf/hard-of-hearing population within mainstream environments.

7.     Skill in sign language.

8.     Skill in receptive, expressive, and reverse interpreting.

9.     Ability to facilitate the successful completion of the communication process for students who are deaf/hard-of-hearing.

10.   Ability to understand verbal communication and express this communication to the deaf/hard-of-hearing using motor communication skills.

11.   Ability to understand and express both verbal and manual language.

12.   Ability to define abstract ideas into understandable manual language.

13.   Ability to maintain confidentiality.

14.   Patience, endurance, professionalism and sound judgment.

15.   Physical condition commensurate with the demands of the position.

LOCATION:          Career & Technical Education – Adult Education Program @ 900 Watervliet-Shaker Road

BASIC FUNCTION:

These duties involve the responsibility in providing sound counseling and assistance which help adult education students achieve vocational rehabilitation goals and function successfully in the business world. Incumbent in this position establishes links with vocational/educational service providers in the local community and refers students for these services.  The work is performed under the general supervision of the Principal for Adult Education.  Supervision is not a responsibility of this class.  Does related work as required.

RESPONSIBILITIES:

1. Interviews adult education students to obtain vocational/educational background information to identify preliminary vocational/educational needs and develop a plan of services to meet these needs.
2. Conducts a comprehensive educational/vocational assessment, including taking of past history, administering of educational vocational tests, and the evaluation of the adult education students’ capacity to perform.
3. Develops with the adult education student a vocational/rehabilitation plan with short- and long-range goals and provides and/or coordinates those activities which help student achieve the goals.
4. Explores opportunities to train adult education students in employability and life coping skills to enable them to become successfully involved in community based vocational and employment activities including job searches, resume writing and job interviewing skills.
5. Develops and maintains contacts with community based educational/vocational employment and support services resources.
6. Refers adult education students to appropriate vocational/educational service providers in the community.
7. Provides follow-up and post-placement support services to adult education students.
8. Keeps and maintains accurate records.
9. Maintains contact with BOCES GED & English as a Second Language teachers to ascertain barriers that specific students may be experiencing that prevent them from meeting their educational/vocational goals.
10. Researches and assists students in acquiring related supportive services such as one-stop career counseling, transportation, public assistance and childcare.
11. Prepares a variety of records and reports related to adult education students and program activities and outcomes.
12. Good knowledge of vocational career ladders and attainment skills.
13. Good knowledge of labor market trends and requirements and the skills, abilities and experiences required in a wide variety of occupations.
14. Good knowledge of the available educational, training and employment resources.
15. Ability to communicate effectively both orally and in writing.
16. Ability to establish and maintain effective interpersonal relationships.
17. Tact and understanding.
18. Physical condition commensurate with the demands of the position.