Job Number2025-42A2Application Deadline11/30/2024Position Start Date12/2/2024
LOCATION: Northeastern Regional Information Center – Albany
BASIC FUNCTION: Incumbent in this class designs, installs and maintains personal computers, local and wide area networks and the associated peripheral equipment. Incumbent has the responsibility for the identification and correction of network and system problems. Incumbent performs duties during normal business hours or during the night and weekends as required. Work is performed under the general supervision of a Senior Network and Systems Technician (BOCES) or other professional. Does related work as required.
RESPONSIBILITIES:
NOTE:
PROMOTIONAL: Immediately preceding the date of the examination, twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where the vacancy, or anticipated vacancy, exists. Time served as a Help Desk Technician Trainee does not qualify towards promotional experience.
The selected applicant will be subject to a fingerprint supported criminal history background check in accordance with SAVE Legislation effective July 1, 2001.
Candidates will not have to take an exam for this title. This is a NY HELPS (Hiring Emergency Limited Placement) Program designated title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles filled under the NY HELPS Program required job candidates to compete in a competitive exam to be considered for employment. For the duration of the program, this title will be classified as non-competitive and categorized as a HELPS Program position. At the close of the program, this position will revert to competitive class status. Employees occupying positions filled through the HELPS Program will be granted competitive class status without the need to participate in a competitive exam.