Location:    Engagement & Development Services - 900 Watervliet Shaker Road

Basic Function:

The grant writer works to locate grant funds for which school districts, municipalities and/or the BOCES is eligible and prepares applications for such grant funds. Performs other duties as directed by the Program Manager.

Responsibilities:

1. Prepares and submits grant applications to funding entities.
2. Researches grant opportunities that fit the school district/municipality/BOCES needs.
3. Receives input either directly or from school district, municipality and/or BOCES personnel concerning priorities for funding.
4. Working with the relevant department(s), researches the information necessary to write grant applications.
5. Determines eligibility for the grant program.
6. Presents workshops to school district/municipality staff as needed.
7. Attends meetings and workshops as needed to maintain an appropriate level of awareness of new funding resources.
8. Deals with funding entities on follow-up material or clarifications as needed.
9. Prepares interim and close-out reports for funding entities on projects undertaken with grant funds.
10. Basic working knowledge of school districts and municipalities.
11. Excellent written and verbal communication skills.
12. Ability to conduct research necessary to support grant applications in multiple areas of school district and municipality operations.
13. Capable of handling multiple assignments simultaneously.

Location:     Management Services - 900 Watervliet Shaker Road/Varies

Basic Function:

The work involves responsibility for advising, training and providing technical assistance to component school districts supported by a BOCES on matters related to compliance with federal, state and local regulations affecting occupational health and safety and the environment. The incumbent may provide on-site and/or centralized service to one or more schools on a day-to-day basis. The work is performed under the direct supervision of the Managing Program Coordinator I with some latitude for planning and administering the work. The incumbent exercises no supervision. Does related work as required.

Responsibilities:

1. Conducts training workshops and provides hazard assessments for school district and/or municipality personnel on health, safety and risk management topics such as: Right-to-Know, Hazard Communications, Blood-borne Pathogens, Emergency Preparedness, Lockout/Tagout, Respiratory Use, Personal Protective Equipment, Ergonomics, Asbestos Awareness, etc.
2. Advises school district and/or municipality administration and employees on matters related to compliance with various regulatory agencies such as the: NYS Department of Education, Environmental Protection Agency, Occupational Safety and Health Agency, New York State Department of Labor, New York State Department of Health, New York State Department of Environmental Conservation and New York State Occupational Safety and Health Agency.
3. Identifies and inventories chemicals located within school district and/or municipal buildings and maintains and distributes material safety data sheet handbooks throughout the school districts and/or municipalities.
4. Assists and updates school district and/or municipality safety data sheets for chemicals located in buildings within the school district and/or municipality.
5. Tests the water quality in school district and/or municipality buildings with wells.
6. Provides educational and technical support to the school district and/or municipality inspector-management planner during inspections.
7. Provides technical assistance to school districts and/or municipalities regarding compliance with asbestos regulations.
8. Assists and updates the school districts or municipality’s asbestos management plan and coordinates and implements all minor asbestos related projects.
9. Maintains and updates school district and/or municipality’s emergency management plan and coordinates and implements emergency management meetings and tabletop exercises.
10. Operates a variety of testing equipment and devices in school and municipal buildings.
11. Organizes and leads monthly or quarterly school district and/or municipal safety committee meetings.
12. Performs, documents and implements school district and/or municipal fire safety inspections and programs.
13. Performs related duties, as required.
14. Good knowledge of federal, state and local regulations/codes pertaining to hazardous materials, safety, personal protective equipment and other OSHA/Public Employee Safety and Health regulations related to educational and municipal environments.
15. Good knowledge of asbestos and other hazardous material handling and containment procedures.
16. Good knowledge of safety testing equipment and the proper use of protective gear.
17. Ability to prepare and conduct training sessions and meetings.
18. Ability to communicate effectively both orally and in writing.
19. Ability to work closely with school district and/or municipality personnel to assess safety hazards and the need for training in these areas.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases.
21. Ability to establish and maintain effective working relationships with others.
22. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center - Albany 

Basic Function:

The work involves responsibility for training and instructing school district personnel using various administrative and student management software applications supported by a BOCES Regional Information Center (RIC). The incumbent provides technical assistance in the use of administrative and student management software applications including grade and attendance reporting.

This position differs from that of Program Coordinator II (Administrative Services) by virtue of the fact that a Program Coordinator I (Administrative Services) duties and responsibilities, as well as the knowledge and experience pertaining to the software applications, are less extensive than that of a Program Coordinator II (Administrative Services). A Program Coordinator I (Administrative Services) also exercises less independent judgment in the performance of his/her duties and responsibilities and does not serve as a lead worker.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services.

The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work of a Program Coordinator I (Administrative Services) is performed under the direct supervision of a higher level Program Coordinator. The incumbent exercises no supervision. Does related work as required.

Responsibilities:

1. Trains and assists school district staff on software applications used to perform student management, business office, or guidance office functions.
2. Assists school district personnel with the implementation of the technology aspects of school district management programs.
3. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
4. Meets with school district technology personnel and administrators to discuss requests for program changes.
5. Maintains detailed written records on training and services provided.
6. Participates in regional user group meetings for the support and development of services supported by BOCES.
7. Creates and edits training documents, manuals, revisions, and memos, newsletter, videos and other information pertaining to software use in a school district.
8. Documents software changes requested by component school districts and forwards it to the appropriate software company.
9. Researches new and updated software before distributing it to a school district.
10. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
11. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
12. Good knowledge of administrative software applications supported by a BOCES Regional Information Center.
13. Good knowledge of assigned local school districts needs for technology training services.
14. Working knowledge of the laws, rules and regulations governing New York State school districts.
15. Working knowledge of the computer software industry.
16. Working knowledge of standard office practices and equipment.
17. Ability to develop, design, coordinate and/or deliver technology training.
18. Ability to utilize various software and computer database programs.
19. Ability to problem-solve user hardware and software problems.
20. Ability to form and maintain effective working relationships with others.
21. Ability to understand and empathize with customer needs and concerns.
22. Ability to maintain records and prepare written and statistical reports clearly and concisely.
23. Ability to communicate effectively both orally and in writing.
24. Ability to follow written and oral instructions.
25. Physical condition commensurate with the demands of the position.

A Legal Intern II (BOCES) undertakes a variety of projects under the direct supervision of the School Attorney and Legal Counsel of the Capital Region BOCES. These projects include, but are not limited to, vendor contract review/data entry, policy review processes, research and collection of data, preparation of legal documents and student disciplinary hearings. Projects carried out by persons in this position are part of the regular routine of the department and are of an in-service training nature designed to provide maximum exposure to experience in a designated field. Legal Intern II (BOCES) positions provide an on-the-job training situation through work-based learning in education law. Supervision is not a responsibility of this position. Does related work as required.

1. Specific duties of each project will vary as they relate to the current objectives of the School Attorney and Legal Counsel at Capital Region BOCES.
2. Serves as designated hearing officer in Education Law § 3214 student disciplinary hearings.
3. Performs related duties as required.
4. Ability to learn the principles and practices of education law, policy, and contract review.
5. Ability to learn sources of information and legal/policy developments in the field of education law.
6. Ability to learn administrative hearing procedures.
7. Ability to learn about the organization of a BOCES.
8. Ability to communicate effectively both orally and in writing.
9. Ability to understand and follow oral and written instructions.
10. Ability to carry out project assignments of a broadly defined nature.
11. Physical condition commensurate with the demands of the position.

Location:   Special Education - 900 Watervliet-Shaker Road

Basic Function:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

Responsibilities:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

Location:      Engagement & Development Services - Steuben County/Souther Tier Region

Basic Function:

This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc.;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:     Engagement & Development Services - 900 Watervliet-Shaker Road

Basic Function:

This is professional communications work with responsibility for developing and implementing a digital communications strategy for school district or BOCES programs in all digital platforms including web applications, intranets, document sharing and standards, social medial and other multi-media platforms. Incumbents may design and produce educational, informational and promotional materials including publications, multimedia and video products to support the mission of the school district or BOCES. Incumbent works collaboratively with other communications staff to enhance the mission of publicizing and distributing information about school district or BOCES news, events, programs, services and facilities. Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices. Supervision of program projects and activities may be required. Does related work as required.

Responsibilities:

1. Plans, develops and produces a wide range of digital content strategies and materials for both internal and external audiences, including but not limited to web content, multimedia graphics, audio and digital media, video design and social media strategy.
2. Establishes and maintains social media presence across various channels by creating, publishing and maintaining video, text and image content.
3. Works with appropriate school district and/or BOCES staff to ensure digital content is consistent with subsequent communications strategies and plans.
4. Works closely with school district and/or BOCES administrators and staff to assess digital content needs, opportunities and strategies.
5. Establishes and maintains project production schedules.
6. Evaluates emerging digital communication tools, such as new social media platforms, and makes recommendations on adding these tools to school district/BOCES digital content strategy.
7. Collects and confirms data from within and outside the school district and/or BOCES by conducting interviews, attending events, visiting facilities and reviewing subsequent communications materials.
8. Monitors and tracks feedback related to school district/BOCES programs and initiatives in digital environments and posts appropriate response.
9. Captures and analyzes social and digital media metrics and communicates any issues that require attention to school district and/or BOCES administrators.
10. Maintains familiarity with school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations.
11. Attends meetings and maintains records of information released.
12. Good knowledge of the principles and practices of digital content, including video production and storytelling.

13. Good knowledge of the operation and uses of a variety of sophisticated audio and visual media production equipment.
14. Good knowledge of the methods and techniques of design and development of video, audio and multi-image sound/slide programs.
15. Good knowledge of various digital media sources for dissemination of information.
16. Good knowledge of social media platforms and optimization.
17. Good knowledge of English usage, spelling, punctuation and grammar.
18. Ability to conceptualize and create concepts and scripts for digital media projects and coordinate project to completion.
19. Ability to read, interpret, analyze and summarize complex written documents.
20. Ability to establish and maintain effective working relationships with others.
21. Ability to express oneself effectively in both oral, written and digital form.
22. Physical condition commensurate with the demands of the position.

Location:     Engagement & Development Services - Oneida County Mohawk Valley Region

Basic Function:

This is professional communications work with responsibility for developing and implementing a digital communications strategy for school district or BOCES programs in all digital platforms including web applications, intranets, document sharing and standards, social medial and other multi-media platforms. Incumbents may design and produce educational, informational and promotional materials including publications, multimedia and video products to support the mission of the school district or BOCES. Incumbent works collaboratively with other communications staff to enhance the mission of publicizing and distributing information about school district or BOCES news, events, programs, services and facilities. Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices. Supervision of program projects and activities may be required. Does related work as required.

Responsibilities:

1. Plans, develops and produces a wide range of digital content strategies and materials for both internal and external audiences, including but not limited to web content, multimedia graphics, audio and digital media, video design and social media strategy.
2. Establishes and maintains social media presence across various channels by creating, publishing and maintaining video, text and image content.
3. Works with appropriate school district and/or BOCES staff to ensure digital content is consistent with subsequent communications strategies and plans.
4. Works closely with school district and/or BOCES administrators and staff to assess digital content needs, opportunities and strategies.
5. Establishes and maintains project production schedules.
6. Evaluates emerging digital communication tools, such as new social media platforms, and makes recommendations on adding these tools to school district/BOCES digital content strategy.
7. Collects and confirms data from within and outside the school district and/or BOCES by conducting interviews, attending events, visiting facilities and reviewing subsequent communications materials.
8. Monitors and tracks feedback related to school district/BOCES programs and initiatives in digital environments and posts appropriate response.
9. Captures and analyzes social and digital media metrics and communicates any issues that require attention to school district and/or BOCES administrators.
10. Maintains familiarity with school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations.
11. Attends meetings and maintains records of information released.
12. Good knowledge of the principles and practices of digital content, including video production and storytelling.

13. Good knowledge of the operation and uses of a variety of sophisticated audio and visual media production equipment.
14. Good knowledge of the methods and techniques of design and development of video, audio and multi-image sound/slide programs.
15. Good knowledge of various digital media sources for dissemination of information.
16. Good knowledge of social media platforms and optimization.
17. Good knowledge of English usage, spelling, punctuation and grammar.
18. Ability to conceptualize and create concepts and scripts for digital media projects and coordinate project to completion.
19. Ability to read, interpret, analyze and summarize complex written documents.
20. Ability to establish and maintain effective working relationships with others.
21. Ability to express oneself effectively in both oral, written and digital form.
22. Physical condition commensurate with the demands of the position.

Location:      Engagement & Development Services - St. Lawrence County

Basic Function:

This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc.;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

Location:      Northeastern Regional Information Center - 900 Watervliet-Shaker Road

Basic Function:

The incumbent in this position performs work under the general direction of the Finance Specialist III for Management Services to assist with workflow related to financial record keeping and financial transactions of the BOCES. Work assignments are received by a superior with major emphasis on tracking and maintaining various financial records and transactions of the BOCES. Does related work as required.

Responsibilities:

1. Processes financial data on a variety of accounts pertinent to the BOCES financial records, including but not limited to payroll records, purchase orders and accounts payable/receivable.
2. Assists in preparation of various financial reports, including but not limited to payroll reports, budget data, federal and state tax filings and purchase orders.
3. Assists in gathering of financial data in support of annual budget preparation and maintenance of fiscal controls.
4. Enters financial information into computerized system.
5. Reviews and checks account keeping records and reports for arithmetical and clerical accuracy, completeness and proper extension.
6. Maintains databases and spreadsheets, performs word processing.
7. Handles various issues and complaints regarding financial matters.
8. Assists in maintenance of a variety of financial records relating to retirement, social security, state and federal withholding taxes.
9. Performs related duties as necessary.
10. Good knowledge of modern methods used in maintaining financial accounts and records.
11. Good knowledge on the use of the computer and software associated with spreadsheets, word processing and account keeping programs.
12. Good knowledge of budget, purchasing and payroll procedures.
13. Good knowledge of office terminology, procedures and equipment.
14. Good knowledge of Business English.
15. Ability to understand and carry out oral and written directions.
16. Ability to make arithmetic computations rapidly and accurately.
17. Clerical aptitude, mental alertness, a high degree of accuracy.
18. Neatness, integrity, tact and courtesy.

Location:    Special Education - Maywood Academy

Basic Function:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

Responsibilities:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

Location:    Educational Support Services - 900 Watervliet-Shaker Road

Basic Function:

The work involves responsibility for independently performing complex clerical operations and administrative support tasks for a unit in a Division. Incumbents spend a substantial amount of time operating a personal computer and the rest of the time on routine administrative tasks to ensure the efficient workflow of the office. The work also involves responsibility for the entry and retrieval of information using software on a computer and using a computer to produce printed material such as letters, memoranda and forms. Incumbents work under general supervision receiving detailed instructions only where policies have not been determined. This class differs from that of Secretary II by the increased time spent on operating software and the more limited scope of duties and decision-making responsibilities. Does related work as required.

Responsibilities:

1. Prepares correspondence, documents, records and other written material in final or draft form using computer software from handwritten, rough drafts, marked copy, oral recordings or data from various equipment as the source material.
2. Transcribes correspondence from dictation equipment.
3. Composes and prepares correspondence on matters where policies and procedures are well defined.
4. Maintains and updates database/spreadsheet records on a personal computer.
5. Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office and answers inquiries as appropriate.
6. Schedules conferences, meetings and makes travel arrangements.
7. Establishes and maintains confidential and general office files.
8. Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
9. Receives, sorts and distributes incoming mail.
10. Checks, codes and processes requisitions, claims and bills.
11. Prepares and maintains financial, statistical and personnel records.
12. Monitors and tracks status of program activities.
13. Orders supplies and materials.
14. Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
15. Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
16. Answers telephone and gives out information.
17. Good knowledge of modern office terminology, procedures, equipment and business English.
18. Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
19. Ability to handle routine administrative details independently.
20. Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed.
21. Ability to prepare and maintain program records and routine reports.
22. Ability to communicate effectively both orally and in writing.
23. Ability to establish and maintain effective working relationships with others.
24. Ability to organize and maintain office files.
25. Ability to collect information from various sources for program operations.
26. Physical condition commensurate with the demands of the position.

Location:    Northeastern Regional Information Center – 900 Watervliet-Shaker Road

Basic Function:    
Works as a staff assistant in performing a variety of routine administrative tasks.  Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency.  Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor.  Does related work as required.

Responsibilities:    
1.    Talks with persons registering complaints regarding the agency’s services, rules and regulations;
2.    Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.
3.    Prepares a variety of routine reports as assigned.
4.    Obtains a variety of information preparatory to the budget, annual reports or similar projects.
5.    Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.
6.    Operates a computer terminal in maintaining various financial records and reports.
7.    Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.
8.    Keeps and maintains records and reports.
9.    Good knowledge of office terminology, procedures and equipment.
10.    Good knowledge of business arithmetic and English.
11.    Working knowledge of personnel methods and procedures, organization, reporting and communications.
12.    Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.
13.    Working knowledge of budget and purchasing procedures.
14.    Ability to layout work for others.
15.    Ability to get along well with subordinates and others and to secure their cooperation.
16.    Ability to properly interpret and make decisions in conference with laws, regulations and policies.
17.    Ability to keep records and to prepare periodic reports on such records.
18.    Physical condition commensurate with the demands of the position.

Location: Career & Technical Education - Adult Education Program @ 153 S. Pearl Street, Albany

Basic Function:

These duties involve the responsibility in providing sound counseling and assistance which connect adult participants and their families to pathways out of poverty. Incumbent in this position establishes links with vocational/educational service providers in the local community and refers students for these services.  Case management in the Literacy Zone should provide referral to address participants’ specific needs including, but not limited to, transition to employment, post-secondary education or training, apprenticeship programming, access to benefits, physical and mental health, legal services, financial services, and housing. The work is performed under the general supervision of the Adult Education Program Manager.  Supervision is not a responsibility of this class.  Does related work as required.

Responsibilities:

1. Conducts a comprehensive literacy and educational/vocational assessment to develop a plan of services to meet these needs.
2. Identifies postsecondary transition programs and assists out-of-school youth and adults to obtain a NYS High School Equivalency diploma and succeed in postsecondary education, apprenticeship programs or training.
3. Communicates effectively and collaborates with BOCES HSE & English as a Second Language teachers to ascertain barriers that specific students may be experiencing that prevent them from meeting their educational/vocational goals.
4. Assists adult education students with workforce development programs, including apprenticeship, adult Career and Technical Education/workforce training and career pathways including career exploration using NYSED/CUNY CareerKits.
5. Collaborates with and refers adults education students to various community partners for wrap around services including health literacy, financial literacy, family literacy, school engagement and more.
6. Assists and supports adult education students in employability and life coping skills such as job searches, resume writing and job interviewing skills to enable them to become self-sufficient.
7. Researches and refers adult education students to pathways to citizenship and English language proficiency for limited English language adults.
8. Researches and assists students in acquiring related supportive services such as one-stop career counseling, transportation, public assistance and child care.
9. Refers adult education students to programs that enable out-of-school youth and adults who are receiving public assistance, or families with incomes 200% below the poverty level, to obtain and retain employment.
10. Prepares a variety of records and reports related to adult education students and program activities and outcomes.
11. Refers adults education students to transition programs for youth and adults returning to the community from incarceration.
12. Supports individuals with disabilities and their families.
13. Supports mature workers and senior citizens to enable them to stay out of poverty.
14. Provides transition support for returning veterans and their families, including disabled veterans.
15. Good knowledge of vocational career ladders and attainment skills.
16. Good knowledge of federal, state and local laws, rules and regulations applicable to Adult Education.
17. Good knowledge of labor market trends and requirements and the skills, abilities and experiences required in a wide variety of occupations.
18. Good knowledge of the available educational, training and employment resources.
19. Ability to communicate effectively both orally and in writing.
20. Ability to work effectively with both professional and non-professional personnel.
21. Ability to establish and maintain effective interpersonal relationships.
22. Ability to prepare reports and maintain records.
23. Initiative and resourcefulness. tact and courtesy.
24. Physical condition commensurate with the demands of the position.

Location:      Engagement & Development Services - Mohawk Valley

Basic Function:

This is professional public relations work with responsibility for developing and implementing a program of planned and strategic two-way communication, which also includes publicizing and distributing information about school district or BOCES news, events, programs, services and facilities.  Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices.  Supervision of program projects and activities may be required.  Does related work as required. 

Responsibilities:

1. Works closely with school district and/or BOCES administrators and staff to assess communications needs, opportunities and strategies;
2. Plans, develops and produces a wide-range of communications strategies and materials for both internal and external audiences, including but not limited to newsletters, brochures, press releases, news articles, fact sheets, presentations, special reports etc.;
3. Assists in analyzing and explaining school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations;
4. Attends meetings and maintains records of information released.
5. Good knowledge of the principles and practices of journalism and public relations;
6. Good knowledge of appropriate media sources for dissemination of information;
7. Good knowledge of English usage, spelling, punctuation and grammar;
8. Ability to read, interpret, analyze and summarize complex written documents;
9. Ability to acquire a knowledge of school district operations and complex educational issues;
10. Ability to establish and maintain effective working relationships with others;
11. Ability to express oneself effectively in both oral or written form;
12. Physical condition commensurate with the demands of the position.

LOCATION:    Northeastern Regional Information Center – 900 Watervliet-Shaker Road

BASIC FUNCTION:

The work involves responsibility for supervising and evaluating personnel and activities related to training and assisting school district personnel using administrative and student support software applications supported by a BOCES Regional Information Center (RIC). The incumbent supervises a unit of personnel involved in installing and maintaining administrative software applications and on occasion participates in training and instructing the component school district personnel who use them.

This class differs from that of Managing Program Coordinator I (Administrative Services) by virtue of the fact that a Managing Program Coordinator II (Administrative Services) assists RIC management in developing the annual budget and policies pertaining to the delivery of services. The Managing Program Coordinator II (Administrative Services) exercises general supervision over a unit of employees or a special project group engaged in providing administrative technology services.

The Program Coordinator (Administrative Services) series differs from the Program Coordinator (Network Services) series by virtue of the fact that incumbents do not perform Local Area Network (LAN) or Wide Area Network (WAN) support services. The Program Coordinator (Administrative Services) series differs from other Program Coordinator series by virtue of the fact that incumbents in the Program Coordinator (Administrative Services) series are required to possess knowledge pertaining to administrative and student management software applications and do not generally maintain financial or instructional software applications.

The work is performed under the administrative supervision of an Assistant Director or Director of RIC. Does related work as required.

RESPONSIBILITIES:

1. Supervises and evaluates all personnel providing computer applications support services to component school districts.
2. Coordinates efforts of Program Coordinators and support staff with that of other BOCES personnel to provide for services and analyze and resolve end-user problems.
3. Promotes computer applications support services through newsletter, other Regional Information Center staff and meetings with school districts.
4. Interviews and hires new staff members.
5. Identifies needed personnel, equipment and software to support the software needs of a school district, and helps the Assistant Director develop a timeline and staff schedules to implement those needs.
6. Tests and installs administrative and student management software applications/updates and analyzes and resolves computer software problems either onsite or by phone.
7. Meets with school district technology personnel and administrators to discuss requests for program changes, advise on hardware and software purchases and coordinate technology projects.
8. Orders and tracks software applications purchased for school districts and maintains detailed written records on training and services provided.
9. Maintains detailed records and files on all technical service and training.
10. Participates in regional user group meetings for the support and development of services supported by BOCES.
11. Researches new and updated software before distributing it to a school district.
12. Advises and makes recommendations to school personnel regarding hardware and software purchases.
13. Maintains an up-to-date knowledge on emerging theories and best practices in technology integration.
14. Prepares and submits written and statistical reports related to program activities for the BOCES and New York State Education Department.
15. Meets with Program Coordinators to develop pricing recommendations for software support services.
16. Meets with Application Programmers to develop specifications for existing and new software programs.
17. Provides technical support services either on-site or by phone to augment and/or assist the support provided by Program Coordinators.
18. Researches new support services to school districts and suggests same to Assistant Director.
19. Thorough knowledge of administrative software applications supported by a BOCES Regional Information Center.
20. Good knowledge of the computer software industry.
21. Good knowledge of the laws, rules and regulations governing New York State school districts.
22. Good knowledge of modern management and supervisory principles and practices.
23. Good knowledge of standard office practices and equipment.
24. Good knowledge of budget preparation and the BOCES budgetary process.
25. Ability to develop, design, coordinate and/or deliver technology training.
26. Ability to utilize various software and computer database programs.
27. Ability to problem-solve user hardware and software problems.
28. Ability to form and maintain effective working relationships with others.
29. Ability to understand and empathize with customer needs and concerns.
30. Ability to maintain records and prepare written and statistical reports clearly and concisely.
31. Ability to plan, supervise and schedule the work of others.
32. Ability to communicate effectively both orally and in writing.
33. Ability to apply computer technology to a wide variety of school district settings.
34. Physical condition commensurate with the demands of the position.